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January 2024 by Sean Sgroi
My 2013 Ram had some mechanical issues, one of my co-workers recommended that I go see Nick at 5-Star He was able to diagnose what was going on had my vehicle fixed in two days. The even arranged to have me picked up to get my vehicle when it was finished 5/5 !
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January 2024 by Happy Paws
Five Star Auto is the only place I will ever bring my truck! They are very honest and quick. The staff is extremely kind and Nick is communicative, helpful and very kind! Finding a good repair place has been a struggle and I am so glad I found them. Thank you Five Star Auto & Nick!! You guys rock!
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December 2023 by Wanda Dix
It was closing time, (night before Thanksgiving) and I drove in the parking lot with a flat tire, Chris was so nice and not once did he say we are close, he said he would take care of us, told us to go inside to pay. Nick and Layth were in the office and surprise they said they were close, my sister-in-law told them that Chris was fixing our tire and they said okay. They were very nice, its rare to see a young man like Chris so polite and not hurrying to closed and wait on us although he knew they was closed, he was our blessing that night along with Nick and Layth, Thank you guys for treating us so well.
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December 2023 by Courtney Hamilton
My husband had brought in one of our vehicles for a front end alignment a week before me and was told only 74 and when I came in the next week with mine, they tried to charge me 120. After speaking with my husband, they changed their price. They told me it would be 1.5 hours so I went home. 4 hours later I get a call that there are some complications so they couldn't do it. I go back up there and they couldn't find my keys for about 20 minutes. I will never go back there.
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November 2023 by Diego Pallagrosi
NO auto repair company is 5 stars. Five Stars Auto Care included. You will get straight honest answers if you take tour car here if you DON'T have a clue of what your car issues your car has. I took my car in, with a leak, and guess what they charged me $150 to diagnose the leak. They found out where the leak was coming from, but $150 to charge a customer KNOWS about the car? Really? Can have cheaper diagnostic charges but all in all okay service and 3 stars NOT 5.Services: General repairs & maintenance
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November 2023 by Jenz Adork
Bought a set of tires more than a year ago. One tire developed a leak. They replaced the valve stem with no charge. Have had other work done there and the staff and work done is always above and beyond.Service: Tires
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October 2023 by David D.
i see how they got the name Five Stars Auto Care ! i was in need of two tires and a wheel alignment bad , had a appointment at another shop that couldn't take care of it so i went to Five Stars . They were able to install my tires i brought up and do my wheel alignment for me for a great price ! Thanks to them i'm back driving straight down the road ! Highly recommend !
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September 2023 by Restore The Phoenix
Needed last minute repairs done for my 1982 oldsmobile omega for a show coming up in 3 days and they knocked it out of the park. Got a new muffler, a new CV shaft, new tie rods and an alignment. The car was too old for their alignment system but they pulled the measurements from an older system and converted the inch measurements to degrees to get it lined up and did fantastic. Thank you for all your help. Would not hesitate to come back for anything!
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September 2023 by Alex P
My vehicle was making a rattling noise I couldn't identify. I came into Five Stars and was greeted by Nick. I described my issue and he had the vehicle pulled in and diagnosed right away. They went over my options with me and didn't try to pressure me in to getting anything I didn't need. It was going to take some time to complete so they were able to help me with a loaner vehicle for a few days. Nick was in contact with me daily letting me know the status of my vehicle. The entire staff was friendly and knowledgeable. I will return to Five Stars for future work.
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July 2023 by Katie Carroll
I started having problems with the vehicle I bought from Carvana an hour after I got it home. Thank goodness their vehicles have a 100 day warranty. Five Starts Auto was the top recommended repair shop that accepts the warranty. From the very beginning Nick treated me like family. I felt like I had know him all my life. He is amazing with the warranty and knows what he is doing for sure. My vehicle had to go back to the shop 4 or 5 times and every single time Nick got it covered under warranty, even things I would not have expected to get covered. After over $5200 in work, ALL covered under warranty, my vehicle is finally working like it should have been the day I picked it up. Everyone at Five Starts Auto is very helpful and personable, but Nick goes above and beyond. I always say if you don't like your job, don't do it because customer service is so important. If you are rude to me I will make you wish you had put yourself in check. Five Stars NEVER made me feel like I needed to pounce. LOL... Thanks to everyone for being a super productive and much needed member of society! <3
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July 2023 by Kayla Lecik-Brooks
Five star auto fixed my breaks & multiple other problems with my car same day!! They also drove me and my children home & picked us up when my car was ready. All while making me feel like family when walking in the door! They're easy to talk too and accommodating with different situations. Love them!Service: Auto brake replacement
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June 2023 by John H
Came in to have terminals and battery checked after taking to the dealership for an oil change. The battery is a few months old from Costco so I had to install it myself. Using baking soda paste I cleaned up best I could before installing.During the oil change the dealership and 21 point inspection they marked the battery as “needs immediate maintenance.So I took it these guy for the fix and they quoted me half the dealership cost so I jumped at it.I waited around a half hour before they took the car to start work. I went in to ask about timing just to be able to plan with friends as I had commitments later and wanted them to have a heads up. Not asking them to rush, the service tech told me “we’ll get to it soon and it takes about 45 minutes. Waited another 15 minutes and then they returned only 15 minutes later.I was charged $62.50 for the service and when I saw what had been done. I pointed this out to the service tech was that everything was fine and perfect in a very condescending tone.Check out the pictures below they are before and after but not necessarily in that order.Not even silicone grease to protect connections. Very dissatisfied with this service.
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June 2023 by Amela Kekic
A drunk driver hit my new, parked car, outside my house on memorial day 2023. Affected my front left tire and door and sides the worst. It’s been about 2/3 weeks of me not having a car, but I picked up my 100% fixed car today!!! I don’t think 5 star auto ever specialized specifically in collision damage, but you’d SURELY think they did- with what AMAZING job they did. They can do ANYTHING. The drunk driver RUINEDD my Ford Edge and they (Nick had awesome communication the whole time, I can be finicky with anxiety) fixed it brand brand new back to how it originally looked and ran. They also did a complimentary vacuuming/ cleaning. Be safe guys, and make sure you have insurance. Saved me over 6k in damages.I will include a Before picture of what they fixed. Now it looks and runs just fine, even better than before.
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June 2023 by Angela Bos
They charged me half the price of where I usually get my oil changed. They are super friendly and not pushy. I had a great experience. Oil change, front brakes and two new tires! I recommend them and tell them Angela sent you!
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June 2023 by Jackie Fletcher
Layth & Nick are great! They actually listened to my concerns and didn't just pass it off like I didn't know something was wrong with my car. They are great with their customers and really make you feel like family. I had a lot of work done to my car and they took the time to explain everything to me.Best auto place I've been to in a long time and would highly recommend them!! Thank you for the amazing service!!Services: General repairs & maintenance
