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August 2023 by MARIO
Went thru car wash ,broke my rear wiper ,attendent ask for my number said the manager would call to address the repair never received a call ,tried call but no one answers ,would not recommend this place at all !
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May 2023 by Wykd L.
My new explorer was damaged, the luggage rack got a piece of their "wipe rags?" Stuck under it.
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May 2023 by Paul Megge
Tailgate and rear bumper appear almost not touched. Dirt in the curves of the rear quarters. Worst automated car was I have used.
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April 2023 by Tracy J.
Used my card for a pass decided the next month I didn't want it and they still keep trying everyday to go into my account to take money for the next month with out permission. Sadd don't use ur card.
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April 2023 by Lanette Mullins
Been loyal for a couple years, just wish they didn't shove the next car up your rear end, and maybe paid a little more attention to spraying in the beginning and drying in the end
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April 2023 by Jaye R
Decided to join the wash club car looked nice & towel dry was free vacuum only .50 cents
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February 2023 by John D.
Just got my truck washed and paid for tire shine. This is the second time they screwed me on this.. Never again will I go there. The washes at this place are getting worse each time I go.
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February 2023 by Melissa Steinert
Typically love this wash especially with their sign on the repair of broken factory parts due to the wash 1 yr after vehicle warranty....until it happened to me. Just over 3 wks ago the wash broke my rear wiper. I returned onsite to leave my info(was told I would hear in next few days from owner) as well as calling to leave a voicemail. 3 days later i got a call from a guy there (not the owner and dont want to use names) and he left a voicemail letting me know the would review and it would take a couple days. 8 days later I called again and talked to the same guy (not the owner) who said he didnt know why the owner hasn't called and would look into it. It's now been almost another 2 wks since that call and nothing...no call...no taking care of the damage.
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January 2023 by Beth Carson
Worst wash I’ve ever received here New Year’s Eve .I’ve been coming here since it was Royal. I should’ve checked it before I left when I saw that they didn’t touch the back before sending me through. No other customers were here; no excuse for this other than laziness. I usually tip at least $5 every time I come here, only had a $20 which I was going to give until I saw they didn’t touch the back, so glad I didn’t tip after finding this when I got home! The afternoon shifts leave a lot to be desired lately!*Correction - Renaissance. I have a monthly plan, but if I get another wash like this, I will cancel it. This was much more than missing a "spot"!
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October 2022 by monica allen
stopped by for a quick wash from all the highway traveling i have been doing...they spent the extra time to make sure the bug wash was done thoroughly before i went thru the rest of the wash...the young lady doing the drying did a great job as well...i will definitely return!
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October 2022 by Karl Brzuchowski
Nice car wash, modern equipment, friendly staff, convenient location.
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July 2022 by David Solocinski
Just had my truck wash at the Clinton township location on Garfield pay for the works wash but after coming out of the car wash spots all over the trucks windows and the rims weren't even washed.
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July 2022 by Joe B.
I just signed up for the monthly wash and a week later they started charging for the vacuums. I told the kid I wanted to cancel my subscription I told him why he did not even care. I had to write my name and number on a piece of paper thinking somebody would call me but nobody did. Went back today because my subscription is still valid and the people just do not care. Went to use the vacuums and no suction when I asked for $.50 the girl looked at me and said sorry we just opened I don't have money.
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May 2022 by G Money
Been a yearly subscriber/customer for 3 or 4 years now. Very happy w/this business. My only criticism is I wish they did a better job removing the brake dust off my aluminum rims. Other than that, very happy.
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May 2022 by Dylan Tappo
I signed up for their monthly unlimited wash on April 2nd for $17.99. I go to use it again today, April 16th and I was informed that I had to pay another $8 to get a car wash. I don’t understand the point of paying that initial 18 dollars if I have to keep paying everytime for my washes. Was not explained properly to me. If this doesn’t get resolved I’m going to cancel my monthly plan and take my business elsewhere.