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December 2023 by Cherron Rowland
I ❤️ Tuffys! They want your car to run right after its serviced. They care. They listen. They're fast and considerate of your time. They don't run game on you and charge for extra stuff that you don't need. Tuffys is the best mechanic shop that I have been to and my car has over 120,000 miles!
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December 2023 by Jeffrey Block
I just have to say I’ve been bringing our vehicles to Tuffy at 15 mile and Groesbeck in Clinton Township for years and they always do a great job! They are very professional and truly care about delivering great service every time.
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December 2023 by Nick Bowers
Great service! Friendly, truthful, and efficient. We have returned, as promised. We brought one of our other vehicles in for service. Again, we were blown away! Everyone is so friendly and helpful. Highly recommend!!!
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December 2023 by Joshua Bobek
They did great, fast work changing out the winter tires for my car! I highly recommend taking your vehicle to this Tuffy location.
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November 2023 by Steve N.
I dropped my car off for an engine light on. They had my car for two days. At the start of the second day I called in the morning and was told the car would be looked at that day. I went to the shop and inquired if they looked at my car and was told "First thing Monday morning". I said I'm here to pick up my car Zero stars if I could
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November 2023 by Ed Mcdonald
These guys were fantastic...!!! Pretty prompt response time, and we even found out I need a new battery...!!! Replace most of full exhaust, ( minus brand new manifolds),.....!!!! Went home and parked n gunned it...!!! Sounded perfect...!!! Like NASCAR....!!! Really pleased, and DEFINITELY WILL RETURN...!!! Thx people, Sincerely -Edward
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November 2023 by Pam A
First off, thank you Tom for having such a good, honest business! And most recently, a shout out to NICK, for the dedication and extensive work you recently did on our S-10! Love you guys! Love your business! I recommend people to you all time! Keep up the good work, it's much appreciated!!
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October 2023 by Co Jack
Lied about inspection time. Lied about work being done on the car. Claimed to be test driving it the same day I picked it up. It had a flat tire when I picked it up, so they either Lied about test driving the car, or they drove it on a flat.Haphazardly sprayed degreaser all over the engine (which would have been fine by itself, but was visibly on my paint as well) the spray was clearly done the hour prior to me picking the car up, despite them having told me they would do that 5 days prior.Yet somehow, after over a week, seemingly not having test driven it, and not having cleaned the engine- they quoted me for work for what they believed was causing the oil leak (my initial reason for bringing the car)Needless to say, I didn't have the work done here, as I couldn't even trust them to check the tire pressure.If you want your vehicle worked on, and in timely fashion- find somewhere elseAttached is a photo of the clearly visible oil residue on my paint from the haphazard cleaning
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September 2023 by Ren Hahn
They were so helpful, explained everything of what they were doing perfectly, and my car sounds absolutely amazing. Very reasonable prices, the lobby is clean, their seats are super comfortable, I had an excellent experience overall. Definitely book for an appointment because they’re super busy, which is understandable by how amazing they are. Thank you! As someone who doesn’t know much about cars, they really know how to engage with the customer!!Service: Exhaust
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September 2023 by McBride Butchart
Last week I brought my car in because it was time for an oil change and "it was making a funny noise." ....can't imagine how many times they have heard that. My husband previously had his car in there for repairs and was thrilled with the service, so we took mine. I am so thankful we did. Andy was fantastic!!! What a nice gentleman. Though they were extremely busy at the time, he said he would look at it first thing the next morning. Well, that he did. By 8 am the next morning my car was all set. It no longer makes "that funny noise " it was so nice to have a positive car experience. Highly recommend Andy and Tuffy in general. Great service, reasonable prices. I'll be back for sure. Thank you Andy!!
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September 2023 by Leo Nezeritis
Me and my dad have been using Tuffy for all our automotive headaches and hiccups for 15+ years. Tom, Nick, Gordi, Andy, and everyone at Tuffy have always provided fast, friendly, courteous service without ever trying to upsell or pull a shady fast one. It's always a great feeling that I can bring our vehicles here and know that I'm getting the best service. Their professionalism can't be matched! Anyone that doesn't use Tuffy for their automotive service needs is missing out.
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September 2023 by Micki Wickenhiser
Reliable and dependable service. I've been a customer for 15 plus years. Nick, Andy and their crew are honest and personable and trustworthy. Prices are reasonable and turnaround time is swift. Highly recommendedServices: Auto exhaust system repair
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September 2023 by James Smith
I really appreciated the insight on what was going on with my car, the gentlemen I dealt with was Arron and Nick! They were very helpful, honest and caring, and I truly appreciated that! They are located on 15 Mile Rd & Groesbeck in Clinton Twp, MI
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August 2023 by Renee Nienstedt
Always pleased with the work done on our vehicles , and the service is great, very thorough. Would recommend Tuffy Tire and Auto Service center! Wheel bearings are now great again and safe.Services: Auto brake repair
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June 2023 by Debra LeRoy
I have went to this Auto Service place before and had a good review but this time not very good. I never received any updates I know the place was very busy but I was told 3 times that my car was going to be done the next day but it wasn't and I never received a text or anything, I waited then called and finally got my car back 4 days later, they had a hard time with the part for the car but they ordered it from the dealer after trying other places and got bad parts so they should have ordered it from the dealer in the first place.
