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February 2024 by Peter Oppermann
Very easy to do business with and I would use them again. We needed a vehicle and just happened to find what we were looking for as a used Toyota. We looked across the state and they were not overpriced. I walked in at 4 pm and they delivered it to us 2 days later. I was so impressed and communication was also excellent. This local business earned my trust
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February 2024 by Timmy Walden
I came in for a tonneau cover and a brake inspection. Upon inspection the brakes needed replaced also a front axel seal. To my amase David the manager coverd all expenses minus the original deal with the tonneau cover stating Bishop isn't in the business of selling vehicles that are in need of work. I purchased the truck two weeks prior to the tonneau coverb install. So thank full to honest hard working people for making the choice to cover my work needed to my new of course awesome GMC truck. Great business ethics should be proud to employ people like David. Once again thank you Bishop of Cheboygan for the wonderful experience helping me and my family in a time of need.
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February 2024 by Mary Jo LaHaie
As usual, service on my vehicle was performed in promptly and to my satisfaction.
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January 2024 by Anthony Damiano
I walked in for unscheduled service and received prompt attention, and repair was accomplished quickly.
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January 2024 by James Leh
Oil change. Everything as promised
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January 2024 by Tim szymanski
The tech (Ken I beleive) and Lauren in Service were exceptional and did an amazing job working with my issues and getting me back on the road. I had the truck 2 weeks, and wasn't able to drive for one of those weeks (bc of waiting on parts) - but once the parts were in they took care of me and got me in quick! Thanks a ton guys!
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January 2024 by Ashley Steiner
I reached out to two dealerships on my car hunt and your dealership was the first to respond and the agent Brendan was amazing! Very responsive, determined to get me what I wanted no matter what and wasn't the normal "sales man type", by that I mean, he was great to work with. I never got the vibe that he was just trying to make a buck off of me...Probably the best experience I have had with a car dealership before. Best of all, I got the vehicle I wanted and it is brand new and in my price range. He communicated the entire time and kept me posted on the arrival of my new car.
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January 2024 by Vince LaRosa
Started on time and did a thorough job of checking my vehicle! It was well worth the drive to Cheboygan!
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December 2023 by Laurie Mitchell
Thought you were a good dealer/service shop, but recently our service was beyond disappointing.. rotated tires and told us we have a bad sensor and would cost around $125 to replace ( nothing was wrong when we brought it in?)Put a new engine filter in and I noticed on the counter they were offering a $10 rebate...I asked about it but did not get it..Needless to say we won't be back, won't deal with a company that creates business dishonestly...and cost us more money..We will be telling everyone we know what kind of business you are
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December 2023 by Tyler Freeman
Wouldn’t let them work on my pedal bike.Bring wife’s car in for oil change, they state 500 things it doesn’t need, made it sound like if we didn’t do brakes it would crash, drove vehicle 40,000 miles without doing a single thing but oil changes, then brakes started to get low, & we changed them.Left a vehicle there to have a computer programmed, 2-3 months go by without ANY communication, and they call asking what IM doing with it?I said I dropped it off to get reprogrammed, they say there system is down & can’t do it right now, but we should have a updated system to do it in a couple weeks, another couple months go by, they call me & ask me what I’m doing with it again, I said I thought you were fixing it when the new software came? They act as if they never told me that, but then said they would do it, it would be $155 and the car will be fixed & ready for pick up will call me, another month goes by I get phone call, are you going to pick up your car? I said it’s done? Finally, no, they wanted it out of there property, and I owed $170+ I told them that’s insane, they say they’ll take $100 just come get it, as if they’re doing me a favor?I was at hunting camp, & had covid after, and didn’t make it in there for 2-3 weeks, they call me and say if the car is not picked up by midnight it will be impounded tomorrow, I tried to explain to them, but they didn’t care,I’ve brought them thousands of dollars every year in business, gave them great referrals to everyone, and this is the thanks I get over a car they never even reprogrammed the computer, like I asked.The owners son was very arrogant any disrespectful when trying to discuss this with him as well.
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November 2023 by Oliver Hill 3rd
Had an allignment and an air bag replacement done due to a gmc recall on passenger air bag. Went well everything completed on time.
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November 2023 by LINDA R
EVERY ONE WAS HELLFUL EXPLAINED EVERY THING STEP BY STEP WHAT WAS GOING ON--SHOWED ALL THE DEPARTMANTS TO GET ANY ANSWERS ABOUT MY CAR --I LOVE ME CAR
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November 2023 by Landon Gough
It’s been a pleasure working with Marty on my wife’s new terrain lease. Hands down the best car salesman I’ve dealt with. Thanks again!!
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November 2023 by Chris Rambo
They have been supportive and helpful regarding the issue of replacing my sunroof
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September 2023 by James STRICKLAND
Loren was great! He kept me up to date on what the issues were with my vehicle. It was a unique problem and the team worked hard to resolve it as quickly as they could!
