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November 2023 by Jessica P.
A family member had a heart attack behind the wheel and was in a very serious accident that left him hospitalized. His young grandson was told to "get the fuck out of my way I have a job to do". Super unprofessional. Then to make fun of an older man on Facebook sharing pictures and laughing is really mature and professional as well. Would allow you to tow my goat. Maybe try finding some compassion and kindness and you'll go a lot farther. I'll make sure everyone from the copper harbor to Texas knows how rude, unprofessional, and down right nasty of human beings you are. there are pictures at from the investigation showing the hitch and tow straps in the truck and they were not in there upon pickup so let's add stealing from someone in the hospital fighting for their life. I cannot believe how rude people can be. Shame on the entire company. Absolutely disgusting human beings and leave our family with zero faith left in humanity
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October 2023 by Tonya Lynn Vincent-Reeb
My father had a heart attack and is in the hospital fighting for his life. Carter Recovery wasted no time posting personal info and pictures on Facebook to get likes. As soon as it was brought up to them they went right on and deleted the evidence. They posted on social medial minutes after the accident that is an ongoing investigation. Also vehicle was suppose to be towed to an address and they towed it to their facility and charged $2,500 hundred dollars to get it out after only being there a few hours. They have no regard for people only for their financial gain. Please do not use this company. Also the family was so upset with them over everything and they even charged $75 dollars per phone call. Just absolutely disgusting people!
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July 2023 by Cody P
The owner and his wife were somewhat decent about the price to get my car back but the wife is completely unreasonable and rude! Extremely hard to deal with and all around uncomfortable!
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July 2023 by Luca Brasi
They called, and they recommended a different service that does tires. Highly recommend!
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April 2023 by Jereca Reber
Loved this place the couple running the place are good people ?
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September 2022 by Jan Anderson
Great friendly driver, very competent, knowledgeable and arrived quicker that was set. I'll use them again.
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June 2022 by Krista Lee
Amazing customer service. Fast, knowledgeable, friendly and helpful. Carter Recovery and the great young man from the Cheboygan Sheriff’s Dept. made getting car knocked out of commission by a deer ? pleasant. They drove us to a hotel and waited while we unloaded a weeks worth of vacation bags, bikes, clubs etc. SO grateful!Service: Car towing
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June 2022 by Dan Socha
Did a great job quick service handled my new vehicle real well
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February 2022 by William J DuBois Jr.
Definitely recommend their towing service I was broke down in Chicago and they brought another truck from northern Michigan in Onaway to me and took my truck back home definitely got me out of a bind
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January 2022 by Rob Schock
They came out today and rescued me off i75. Towed to Gaylord. Top notch service. Will recommend 100%
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August 2021 by Derek VanBelkum
I really want to thank whoever the driver was last night august 1st on us 127 south bound just north of Ithaca. I work with Bob’s auto body and towing out of St. Johns, MI I was picking up a vehicle on the side of the highway in the down pour rain yesterday evening and whoever was in that area at that time took time out of his day to stop back behind me with his lights on to help divert traffic. I greatly appreciate this driver for stopping and making sure I was safe even being from a different company. Thank you so very much sir that meant a lot to me and the customer I was picking up. Great kind people still do exist.
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August 2021 by Marleen Cornwell
We were 20 miles from getting home. Flat tire. Traffic was heavy, going too fast and would not move to left lane. A wrecker guy was trying to put us on the wrecker but having a rough time with trafficand pouring rain. We had been on the side of road for 3 hrs. . A big Carter Recovery wrecker was heading north, turned around and parked behind us, slowed down traffic and they moved to left lane. He sat there until we were on the road again with vehicle in tow. Thank you so much for Carter Recovery s help.
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June 2021 by John Daniels
These people are awesome! They saved me a lot of money and frustration. My girlfriend and I took a drive to the mackinaw Bridge (254 miles from home) and my water pump pulley bolts decided to fall out rendering my truck useless on a Saturday night with no parts stores open and a hefty tow bill in my near future. These guys came right out with bolts and the tools to fix !
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June 2021 by Mitch Coral
It was a Saturday evening and I locked myself out of my vehicle. They were quick to answer, locate me, and help me out. He was able to unlock my car within seconds. Hopefully I don't lock myself out of my vehicle again, but for anyone who finds themselves in this unfortunate situation I would strongly recommend this service!There's a reason he's the first to pop-up on google!Service: Car lockouts
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December 2020 by Crystal Green
Carter Recovery has helped my family and I numerous times. They are always fast, and go above and beyond to help you out. I would never call any other company. I definitely recommend Carter Recovery 100%!!!! Thanks for being awesome guys! :)Services: Car towing
