TEAM Wireless is a local Verizon Wireless Authorized Retailer serving Northern Michigan and Northern Wisconsin. They offer the latest smartphones, tablets, and accessories, and also provide full-service device repairs. As a Charter Spectrum Authorized Retailer, they offer TV, Internet, and home phone services, along with signal amplifiers for home and vehicle use through WeBoost. Customers appreciate the friendly and helpful staff, with many reviews highlighting employees who are patient, knowledgeable, and eager to assist, especially for those less familiar with technology. Customers value the detailed explanations and great attitude of the team, which makes their experience positive despite occasional staff shortages. Overall, TEAM Wireless is recognized for its good customer service, helpful staff, and comprehensive services for wireless needs.
Nicole was so kind and helpful, there were issues with a new phone and she did her best to trouble shoot, and helped find a solution. Spent over an hour trying to make the phone work. Great service!
July 2026
Nicholas was super! Extremely helpful!! He made getting a new phone easy.
July 2026
Nathan and the other employee there where extremely helpful and professional, usually I spend 3-4 hours figuring out getting a new phone, only took about an hour this time
