AutoZone Auto Parts on S Main St in Chelsea, MI, is a well-regarded retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently highlight the exceptional customer service provided by the staff, especially Tim, the store manager. He has been praised for going above and beyond to assist with various needs, including installing wiper blades and resolving battery issues efficiently. Shoppers appreciate the knowledgeable and honest advice given by the employees, who take the time to understand the customer's situation without pressure to make a sale. One customer shared a positive experience involving a vintage Chevy G10, where staff members recommended a jump starter that greatly improved their trip. Overall, the store is recognized for its fast, friendly service and commitment to customer satisfaction, making it a trusted destination for auto supplies in a small town. Many customers express their intention to return for future automotive needs, feeling confident in the support and solutions provided by the team.
Te staff are very helpful. And they quickly warrantied the ratchet I broke.
June 2025
Tim is the most helpful salesman I've ever had the pleasure of dealing with from auto zone. Please give him a raise
June 2025
Tim was great. Bought bulbs this morning and they didn’t work correctly and he honored a return after the package was damaged. We exchanged them out for different ones. I thought I was out money but not after Tim helped me!
