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October 2023 by Joseph Burba
Gerber did a great job in very short time on a difficult repair.
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September 2023 by Joseph B.
Our experience with Gerber was outstanding. They expedited our repair by working after hours, did a perfect job, at a reasonable price.
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May 2023 by marcel usmanoff
great job, friendly customer service, warranty
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February 2023 by Tom Caldwell
Overall, it was a very smooth process. The finished work looks just like new. The only complaint would be that the vehicle completion day was pushed back 3 times. Friendly folks
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July 2022 by Zack Johnson
Did a great job on my 4runner repair and even worked with me to get it back in a timely manner. Fantastic customer service.
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January 2022 by Frederick Wertz Sr.
It was easy to get an appointment immediately for an estimate when other places were booked for more than a month. The receptionist was great--got all info from my insurance company, set up a car rental, and explained everything precisely and with care. The person who did the estimate covered everything, communicated well, and is going the extra mile to parts fast so my car will be fixed asap. I couldn't be happier, so glad I went to Gerber-Chelsea!
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January 2022 by Scott Outhwaite
Stopped by for a quick estimate. Should be easy, the wife got too close to a curb and hit it. The kid took 20 pictures and said he would call me with the estimate. I called them back after a week and they still didnt have it figured out. Now its been a couple weeks and i never got a call back. I will not call them again for sure. I did go to another body shop since and got a bid figured it like 10 minutes.
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November 2021 by Jackie Scheller
Great work. Very personable staff in Chelsea.
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August 2021 by Carrie Bregg
Our experience with Gerber Collision in Chelsea was terrible first it started by us having an appointment to come get an estimate we then waited there while the estimate was done and had an appointment set for two weeks out to bring the car in to get fixed. Once the appointment came we drop the car off in the morning and did not hear from the company for two days I then called to see the status of the repairs. They told me they didn’t know why the car was there and instead of calling the number on the note we left with the keys they just let it sit there. When we came to pick up the car someone else had come and did another estimate on it and said that they would get back with us in a few days. I guess whoever did the first estimate never put any of our information into the computer for the appointment so they had no idea what was going on and then the guy who did the second estimate just didn’t even bother to call us to set up an appointment.
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August 2021 by Carrie Lynn
Our experience with Gerber Collision in Chelsea was terrible first it started by us having an appointment to come get an estimate we then waited there while the estimate was done and had an appointment set for two weeks out to bring the car in to get fixed. Once the appointment came we drop the car off in the morning and did not hear from the company for two days I then called to see the status of the repairs. They told me they didn’t know why the car was there and instead of
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August 2021 by Carrie L.
Our experience with Gerber Collision in Chelsea was terrible first it started by us having an appointment to come get an estimate we then waited there while the estimate was done and had an appointment set for two weeks out to bring the car in to get fixed. Once the appointment came we drop the car off in the morning and did not hear from the company for two days I then called to see the status of the repairs. They told me they didn't know why the car was there and instead of calling the number on the note we left with the keys they just let it sit there. When we came to pick up the car someone else had come and did another estimate on it and said that they would get back with us in a few days. I guess whoever did the first estimate never put any of our information into the computer for the appointment so they had no idea what was going on and then the guy who did the second estimate just didn't even bother to call us to set up an appointment.
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April 2021 by Cory Rayburn
First time taking a vehicle here. Very nice and friendly staff, they did an excellent job on the repair. After delays on the parts delivering and calling around to get them there sooner and a breakdown of a parts delivery truck, Cameron was very friendly throughout these problems. He even dropped the car off at my wife's work when I had to take her car due to the delay. I'd definitely use them again, my car was very clean when I got it back.Service: Body & Trim
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February 2021 by Jason Alery
This is the second time taking my car here. They're a great group of people to interact with and they do an amazing job. Derek and Cameron share their knowledge and really make you feel like you are in great hands. I'm a loyal customer and equals repeat business and word of mouth recommendations from me. Thank you for taking such good care of my vehicle and me.
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January 2021 by Nikki Bisard
Great shop. Thanks for your time.
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November 2020 by Rachel Miller
very professional, very friendly, very good prices. this is the place!
