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January 2024 by Boss Ladies Referral Crew
I had the best & friendliest service at Kern’s repair shop. I had a flat fire & they got it taken care of, plus went above & beyond for me. I truly appreciate customer service like this.
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September 2023 by Sandra Lambert
They were quick at repairing a tire that was still on my truck. I was very satisfied.
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July 2023 by Morgan Wheeler
Great service, competitive pricing! We take all our cars there for maintenance/repairs.Service: Auto maintenance
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July 2023 by C L.
When our 1986 Honda Accord (my wife is the original owner) needed a water pump replacement. I could not get it done myself due to a rusty and badly seized bolt holding the water pump-alternator bracket. I called almost every auto repair shop in Chelsea, Dexter, and even Ann Arbor area but nobody was willing to touch this 37 year old car. Then I called Jeff who was willing to take a look. I got the car towed to the shop and John got the seized nut out, remove the bracket and replaced the water pump. The cooling system was refilled and tested for no leak. I was very impressed by the professionalism and excellent service. I know now where I can get our collectable Honda serviced when I cannot do it myself.Thank you the excellent service team at Kern.
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June 2023 by The Westwood Family
What a great experience!! Ryan Scott was amazing!! Highly recommend this place for anyone who is looking for a vehicle and great service!!
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June 2023 by Rocky McGlone Jr
I came in right about closing time and you guys stayed to help me out. swapped out 4 tires with new valve stems thanks a million
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May 2023 by Beth Folts
I have had Kern Auto work on my vehicles for the last 15 years. They do just what is needed in a timely manner. Recommend.
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April 2023 by Meghan Tunis
My car was misfiring on westbound 94 in Chelsea and I decided to have it towed here to save a money on towing to a AAA registered mechanic.Using Google maps to get there leads you to a trailer park in a large field and the information they supplied on Google regarding hours of operation are incorrect. Still not sure if they have an actual parking lot.Regardless, they were able to replace my battery and spark plugs during business hours and within a day, no less. Communication was great however labor was very expensive. Talked to multiple mechanics afterwards and each one indicated that I had been overcharged on labor by about $200. Most likely either because I am a woman and I don't know any better or because having my car towed there, indicated that I would be forced to pay whatever price they proposed.Services: Electrical repair
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April 2023 by Bee Sings
You'll always get a fair price at Kerns. We regularly take our cars here, and considering we have three cars and two teenage drivers...it's quite often. We love kerns!
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March 2023 by Sean Kelleher
First time stop in here, Kevin the owner was super helpful and friendly and all employees who walked thru asked if I was helped or if I needed anything. Great experience and super friendly and very FAIR!I live 25+ miles away, but will absolutely come here for my further needs, great people and I wish them the very best in their new location.Thanks Kevin, you have a great staff and I am looking forward to doing more business in the very near future.Service: Tires
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February 2023 by Denton Oakes
It was okay a bit pricey for me but overall good.
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October 2022 by Greg Stroh
I was very happy with their service. It was an older spare ride and I didn't want to spend a fortune. So I asked if there was an alternative fix and they found an excellent option to the repair needed. I will definitely use them again, if I need any future repairs.
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May 2022 by carol wooten
Good, honest, straightforward people who are going to do their best. They didn't have to stay late on a Friday to make sure I was safe on the road but they did. Every single guy in the shop is kind! The negative reviews on here are HIGHLY inaccurate based on my experience. Thank you!
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April 2022 by Mary Romano
Driving down freeway and felt like we were losing control. Pulled into the Auto Shop they put the car up on a hoist and checked to make sure it was safe to drive. The car was fine and they didn’t charge me, just wanted to make sure I was safe. Great group of men.
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October 2021 by Walter Pickering
Bought a car from here made it to Kansas city an the brakes went out ...was my last $3800 now I'm stuck at a rest area with no brakes an don't know any mechanics in the area. Can Kevin come here to fix. Been trying to call him with no luck