United States Postal Service
Post OfficesHours:
1101 S Main St Ste 100, Chelsea MI 48118 Hours
About United States Postal Service
The United States Postal Service at 1101 S Main St is known for its helpful and friendly staff who consistently provide excellent customer service. Customers appreciate the team’s willingness to go above and beyond, whether it's helping find missing packages, offering helpful advice on mailing supplies, or assisting with passport services. Walk-in passport appointments are quick and easy, thanks to welcoming and professional employees. However, some concerns have been raised about package security, with reports of stolen items despite packages marked as delivered. Despite this, the staff’s patience and professionalism, especially in difficult situations like handling P.O. box issues, are highly praised. Overall, the location is appreciated for its reliable service, caring attitude, and commitment to making customer experiences better, even as some customers remain cautious about package safety.
Most Recent Reviews
September 2025
I don't know why all the negative reviews. I buy stamps, I mail packages, I get passports...all have been seamless. My mail and packages show up to my house when I where I would expect. The actual office doesn't control postage rates or what happens to a package before or after it is in their hands.
July 2025
Everyone's so helpful and friendly.
Today got excellent advice for box to mail an item.
I was looking at the wrong box, also expensive. They got me the correct size and a lot cheaper.
They're always great!!
May 2025
The team here is so helpful and kind. They went out of their way to help me find a missing package and even came to my house to talk to me in person! I really appreciate the concern and help.
More Comments(41)
Nearest USPS Stores
- Chelsea, Michigan
