Did not follow through or update me, the customer, on what was going on with my vehicle or offer any help with a loaner/courtesy vehicle.
August 2023
Great people who work there. It's one of the most honest dealerships I've ever been to. I travel 40 minutes to use them vs. the one just 10 minutes from my house. I trust these guys.
July 2023
We recently bought another new vehicle from Mel Ervin Ford. They treat us as good friends as well as valued customers and that, along with their excellent service department, keeps us coming back.