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March 2024 by Lisa Thao
Decided to stop by today with my family of 4 for lunch. Mine you as soon as we walked in we noticed the place had a few tables and about 5 people were waiting and sitting up front at the door. The hostess didn't greet us and just looked at us. I told the hostess it's 4 of us. The hostess told us it would be a 15 - 20-minute wait. We decided to wait and give our name to the hostess.Another group of 4, 2, and 3 came in after us. At first, me and my husband were confused as to why there was a wait when it was not even a full house. We both assume that maybe there are shortage of staff. 10 minutes went by, 2 person's name was called to be seated. Me and my husband thought we were next. Nope! We were skipped! Not once but TWICE! How do a group of 4 and 3 get seated before us when we got there before them?I spoke up and loudly said to the hostess and another employee who was about to seat the next group down. I said, "Excuse me, I thought we were next?" The hostess and employee were confused like they didn't understand what I was saying. The group of 3 that was going to be seated mentioned, "They were here before we and haven't been seated. Another group was seated before them even though they came after us."My point exactly! How do you skip us and seat 2 other groups that came after us?! I get it! It's lunchtime, the staff is short, etc but that's not acceptable!My husband looked at me and said let's go somewhere else. I told the hostess never mind. We're gonna go somewhere else and walk out.Management needs to retrain employees. If you going to be using a waitlist system for seating, use it correctly because we were NEVER on the waitlist. Retrains hostess to be more welcoming. The hostess this afternoon did not have a warm welcome. Like she hates the jobs. Not one person that came through that door was greeted while we were waiting.
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March 2024 by Douglas Bennett
Parking: 30 oWheelchair accessibility: 2 ramps in building
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March 2024 by L Church
Excellent staff and great food!
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March 2024 by Skylher Brooks
I’ve been going to this applebees for years, Tori is always the best waitress to have serve you! She’s so personable and always goes above and beyond!! Great customer
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March 2024 by Brandon DebRoy
Tori was sooo cool and nice! BEST SERVER EVERRRRR!!!
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March 2024 by Rich Kowalski
Tori was an excellent server very kind and helpful.
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March 2024 by Jennifer Palmer
Tori was a great server!!
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March 2024 by Jennifer Cummings
Tori was our waitress. She was fabulous. Very friendly and attentive. I highly recommend sitting in her section..
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March 2024 by Laura Goulding
Tori did a great job! She smiled and very personable. Great service!
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March 2024 by Cody Kralowski
Stopped in for a drink and was instantly greeted by the friendly bartender Brittany. She was great and made sure my glass was full and was also checked in on by the manager Emily to make sure everything was good. Very pleasant experience and I'll definitely be
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March 2024 by Emily Smith
tori was amazing!! such a hard worker:)
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March 2024 by William McDonald
Good food & service, steak was excellent!
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March 2024 by Benjamin Foster
The food here was great. The staff was very friendly. Didn't come to our table too much to make you feel uncomfortable. They came around just enough to serve you properly restaurant and bathrooms were
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March 2024 by Madison Mcclelland
Never been to this location but they did not disappoint! My friend and I got mozzarella sticks as an appetizer and they were hot and amazing. I got the bourbon chicken and shrimp and she got the four- cheese pasta which was also delicious! Definitely recommend!!
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March 2024 by Aaron
Brooke was our server and she was great!
