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November 2023 by Chris Ann
I had a scheduled appointment for over a week to get my tire patched due to a nail in the rear tire. The guy tries selling me 4 new tires. I was there for a patch. I told him no, I have 43k miles on the car. He said he can’t touch bald tires. They just wanted me out of there. As a woman and a customer I am appalled that they wouldn’t help me. Of course I brought it to a friend who knows cars and he confirmed the tires are no where near bald. This place wasted my time. And I still have the same problem I came there with. Don’t give this place your money. Go to discount.
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November 2023 by Cq L.
I paid a little more than I needed to for a set of Michelin Pilot Sport A/S 4 tires for my Mercedes S550 because of store proximity. This store was five miles away from my home.Online ordering and tire selection process is easy. I made an online appointment as well.Sales rep at the store was good. Didn't waste time. I was told I'd have a two-hour wait even with an appointment.Checkout was straightforward and I learned I'll get a $70 rebate from Michelin. As mentioned, I had no issues with the front line people at this Belle Tire. The problems began when I saw my car.First, I take pride in the upkeep, maintenance and appearance of my vehicles. To find my car with grease on and around the door handles, windows and sills is unacceptable. SOME effort could have been made to clean this mess up!As for ALL four tires, white grease and dirt were all over the tires and alloy wheels! AGAIN, there was no effort to clean any of the wheels or tires up. One would think a complete set of NEW tires would look NEW!Inside my car, I found my driver side carpet mats had more grease and dirt on it.After responding to a Belle Tire survey request where I gave the Chesterfield, MI Belle Tire an honest review, I received an email from the store manager asking me to give him a call. This was a waste of time. The manager apologized for the dirty service but seems to justify the action by telling me the employee assigned to work on my car was a good employee. Ultimately, the tires are great. Obviously that's important but I really shouldn't have had to spend an hour of my time cleaning up Belle Tire's mess! The manager offered no form of compensation for the time and effort spent on correcting careless, sloppy Belle Tire tech work.That said, Belle Tires loses a customer.
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November 2023 by Jeff Matas
Dino really when over and above to make sure the alignment was correct on my Chevy Cruze. He took me in the shop to explain exactly what was happening and he and his guys did a really good job getting my car to drive straight. They were also very busy and remained patient and respectful despite the stress they were under. I would highly recommend them for any work that you need done to your car. Thanks guys!
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November 2023 by Amy Stabnick
Kevin deserves 6 stars. I had a flat tire later in the day on a Thursday and stopped in for it to be looked at. Kevin was able to have my tire looked at and patched the hole while I waited. Top notch customer service. Thank you again Kevin. I highly recommend!
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November 2023 by brad rapley
When for the one day Sunday deal and spent 1 1/2 trying to get their credit card service to work. IT DIDN'T WORK. Had to put 2 sets of tiresome my card. Then when they checked my alignment they said my rear trailing arms were bad and wanted too charge $180 each ($870 to do the work) for each one because its a dealer only part. I call the dealer and the parts are $70. each. Now the Goodyear rebates that are offered for the 2 sets of tires are all being denied. NEVER DO ANY BUSINESS WITH ANY BELLTIRE.
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October 2023 by Nancy Barth
They put brakes on my car for 1200.00 and the brakes are still making noise. Took it back and on the way home they still make noise. I’m going to EVOLA next time I need something.Well took my car to EVOLA. Cost me 500.00 more for them to fix the problem that Belle tire did.No squeaking now. Thank god
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October 2023 by Name N.
I went to Belle Tire for a flat tire on the way to work. The team was super helpful and fixed my tire the same day. I would highly recommend this place!!
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September 2023 by Jessica “Jess Rose” Pomaville
I got four tires at an incredible price with a rebate, and I was very happy with the service. I was told an hour and it two even with an appointment but everything was good in the end. Thanks guys
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August 2023 by Mario DiNello
Very happy with last minute accommodation.Needed a tire replacement at 5pm was on my way at 7 pm . Great job! Great service!Deserves a “ Thank you “
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July 2023 by Nicholas Daquila
Waited way too long for tire install almost 2 hours, but I felt I received a pretty good deal until the day after my hub cap came off because they didn’t put in on correctly or on good enough. So now I’ll have to buy a new set from the ford dealer. ?
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July 2023 by Mike Phy
Got a same day appointment for new tires. Tires were promptly installed. No issues. Accommodating sales agent. Sales floor is very clean. Not 5 stars, only because the location of this business is in the worst possible, traffic jammed spot on 23 Mile Rd. In other words, forget about turning left (westbound) out of here!
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June 2023 by Michael G
Bought tires here a while ago and the staff definitely steered me in the right direction. I couldn't be happier with the tires. Since my purchase I have been there for oil changes and tire rotations. Their techs seem very knowledgeable and competent. Prices are comparable to other shops in the area but much faster than any car dealership, and cheaper.
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June 2023 by Dium Payne
Convenience is what this location has going for it. The Belle Tire prices aren't the best. The service is okay and the techs seem competent. All the sales guys up front are a bit shifty but there's one guy in particular that's more so than the others. Also they charge around $100 for a very basic front end alignment. I'd recommend Crain alignment for that service as they're both cheaper and more comprehensive. Otherwise this place is convenient enough for a basic service.
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June 2023 by Johnathan Ciccotelli (Jcicco1991)
Wait time was pretty long. They originally told me 2-3 hours. It was over 3.5 hours before they pulled my truck to the back. Fortunately for me my tire was under warranty. They took care of the tire, extended my warranty that was about to expire, and swapped out 3 tires for my riding lawn mower.
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June 2023 by Echo Loffredo-Kennedy
These guys are always helpful. I have been taking my vehicles there for various services for many years. I recently had them replace a radiator and water pump for me on my Mercedes. Then, I bought tires for my son's Dodge Dakota shortly after. The mechanics and technicians are well trained and certified. I'm never worried that they may overcharge me or replace unnecessary parts. Thanks for always being there guys.