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June 2025 by Daniel Tribble
Very friendly staff!! I would recommend this bank to anyone!!
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June 2025 by Edyee Stocks
Working with Meagan was wonderful! We felt that she really cared about us and made sure our accounts are taken care of with the right people being on the accounts. Credit unions are the best to work with!
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June 2025 by Ronnie Fields
Opened a new account. Pleasant experience.
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June 2025 by Ken Czarny
Mitchell provided great customer service and was able to answer all my questions. Thank you.
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June 2025 by Nolan Cattaneo
Excellent experience, Well taken care of. Teller was very nice and professional
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June 2025 by Alex Roths
Mitchell was great!
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June 2025 by Rita Borieo
Andrea was awesome!! So nice talking with you!!
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June 2025 by marisa provencher
Nevada helped me yesterday and was kind, courteous, and professional. Great job!
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February 2024 by Keith Boutin
Takes to long in drive through. 15 minutes for one car is to long. They should go inside.
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January 2024 by jeff brooks
Great.... Credit Union was best way applied to get loan same day approved! Thanks Meghan awesome!
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October 2023 by Richard Willhelm
Amazing service with great products to help with all your financial needs including secured loans & cards to help build your credit.
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August 2023 by Linda Pallisco
I had an awesome experience with my loan rep. She was so service driven everything went great without a hitch. Thanks so much for the great advice and service
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June 2023 by Tamika M.
I signed up for a checking account online and had heard back. I finally decide to go into the credit union and the customer service was just as horrible as waiting. I went to the window and waited for the teller to "search" for me. I asked her should I go see someone in the office, she said no. turns out, after waiting 14 minutes, I needed to see someone in the office. When she directed me to the office I walk in and with no greeting, intro, she ask for my I.d. I I give it and she proceeds to complete the opening of my account. no interpersonal skills, no educating of the account, nothing. I asked could she open a savings account and she said that she didn't have time that she had another appointment, there was nobody else in the lobby. the last straw was her emailing me, no greeting no intro and just puts "ss card" in the subject. and SHES the branch manager. Just POOR customer service. go elsewhere!
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June 2023 by Donna H.
have been a member since 1983. always great service, polite and efficient. have been saved money the one time someone tried to charge a trip to Mexico on my charge card-wasn't me, they caught it quickly and sent me a new card after cancelling the old one. better than a regular bank.
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March 2023 by Michael Hanson
I don't really have any complaints about their customer service. My only complaints are about the APY rates on many of their savings products. CDs and Money Market accounts just are not competitive with other banks (4.3% APY @ Capital One for a money market or 1.0 for a tier 1 and tier 2 money markets at MSU Credit Union). CD rates also seem a bit lower compared to other places as well.It is nice they are close and helpful, just wish their rates were a bit better. This is one thing that kind of has me starting to look at other institutions.
