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October 2023 by Madeline
Canceled our account with Ferrell Gas after 6 yrs ,customer service never returns a phone call they just pass the buck. Would never recommend this company to anyone.
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February 2023 by Dino Bernardi
Not very happy with this company. They need a little more urgency with deliveries. If you need propane in the summer time id suggest ferrellgas.
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November 2022 by Brian Barr
I had gotten my tank filled a couple weeks back, right after the driver left my wife smelled a strong odor of propane. She called Ferrell to report it and they said a Technicians would be on his way out to investigate. Nobody showed for 2 days, we lost gallons of propane let alone the safety factor. Fortunately I'm a pipefitter and I knew the check valve was hung up on the fill port. I fixed it myself and waited on the Technician for a day after. I am not happy at all with Ferrell's actions.
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December 2021 by Thomas Henderson
The wost their customer service people are rude, uncaring, i paid up front for propane placed an order in the middle of December and I'm going on two weeks with no heat. No reason why they can fill my tank. Oh there is the fact that they filled for bankruptcy
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December 2021 by Holly Polito
Terrible service. Do not use this company!!!! Always extra charges and they cant ever explain why.
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October 2021 by Jan L
Terrible service. Do not use this company!!!! Always extra charges and they cant ever explain why.