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December 2023 by heather w
Everytime I go in there Kimberly is always happy and smiling ready to help... her face is the first face you see when walking in and it's very refreshing
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November 2023 by Chris Bartley
I deal with 2 of the most respected customer service representative at this branch. Kim & Shay do such great work with customers not only with me, but I have been in the branch when they were waiting on customers before me and the response after they get through with them, the customers are always extremely happy when they leave. Recommend this credit union to everyone.
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November 2023 by Fred Joyner
Jamie, Kristen, Eric, Cassie, and Janice are the best . They have always gone above and beyond in their approach to customer service. I drive 16 miles , pass 2 other branches because of their knowledge and helpfulness with mine's and my mom's accounts.
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November 2023 by Cherelle Austin
Love working with the team at the chesterfield location! Both Kim and Shay are amazing and I appreciate them so much!
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November 2023 by Bryce Rossi
I have been going to FreeStar for many years now,Kim and Shay are great at what they do and very kind people.
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November 2023 by Pamela Rusin
Kim and Shay are always very nice and helpful. I enjoy going to this branch. ??
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September 2023 by Sawyer Monnier
Always great service from Shay and Kim, they are very nice and helpful whenever i have a question or call. Makes things very easy and quick!
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August 2023 by Meg G
The staff here are amazing kind and knowledgeable. I want to say Kim,Shay and Karen are amazing. FreeStar has 3 actual STARS! I am glad I have them in my life.
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August 2023 by margaret grashik
The staff here are amazing kind and knowledgeable. I want to say Kim,Shay and Karen are amazing. FreeStar has 3 actual STARS! I am glad I have them in my life.
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August 2023 by Rick Petro
Kim and Shay are great people….. pleasant experience every time I’m there!!!
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July 2023 by Andrea
Love this Branch!! Kim and Shay are the best. They both are always so friendly and I just love my visits to this Branch. Thank you for the exceptional service everytime I visit!
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July 2023 by justin english
Shay And Kim have always been the most prompt tellers I’ve had there I met Kim first and every time I’d come In she’d had my account open she knew me by name and I was more then impressed and then Ms. Lewis came aboard literally after our second encounter she’d have all my information ready by the time reach the counter and also new me by name none of the other employees treat me like that but them and I feel welcomed and I appreciate them even though everyone there is wonderful
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July 2023 by Mike Blocker
I'm very happy to be a patron of the Chesterfield Branch. The customer service is second to none. I entered the building to here "Hey Mike!" Kim, from greeted me with a smile, asked me how I'd been, and then after a brief interaction, helped me with my daughter's account. We needed to get my daughter a debit card. She then introduced me to the lady in the office who happily took care of all our needs. Everything was done with smiles, and positivity. Throughout the process, we were informed of all options and what would be best for our current situation. My wife and I are very pleased with the entire interaction.
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May 2023 by Zach Hollis
Very friendly staff. They are very welcoming as soon as you walk through the door they always say hi and ask how you’re doing and they are very quick at their job and know what they are doing with no hesitation. I’ve never had any problems or issues I’ve been with this Credit Union for years and many more to come.10 out of 10 would recommend trying this Credit Union out. Kim and Shay are very nice people they help me out every week and I’ve never had any problems with anyone else there.
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May 2023 by Mjm2356
Free star financial credit union in Chesterfield is the best branch out there very friendly staff and kind helpful if I have an issue I come inside and they are on it right away Kim and shay are the best tellers that they have 5 out of 5 stars if I can give them more stars I would
