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February 2024 by Luna S.
Copy service customer service is subpar, they give excuses why there machines do not work such as they do not read certain USB drives... hmmm (but you just looked at it moments before on your computer and it works just fine. Zero solutions just tells you the copier cannot read it. how about do your job and trouble shoot.
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December 2023 by Karen Angelisa Shaw
I have to say the staff at Staples in New Baltimore were so kind and patient with me. Elli and Dawn are true professionals. My business cards are perfect . Staples experienced technical glitches outside of their control but we prevailed.I do love the human interaction that comes with supporting brick and mortar businesses.Shop local?
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November 2023 by Westly Durkee
Prices kept coming up wrong at checkout. Employees couldn't explain it. The manager couldn't explain it. Everything is overpriced. Nothing of real utility, you're better off going to Walmart or Meijer unless you need their printing or shipping services.
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November 2023 by James Quick
Waited over an hour for my small order that was placed yesterday. When I arrived they said it just needed folded. After waiting awhile, I find out that their machine was faulty. They told me to wait 5 minutes, as I offered to come back another time. They then called someone for help, but, rather than helping me he helped the other people in line after me and left my order unworked, then proceeds to leave me standing there still waiting. I had to throw a fit in the store to get someone to work on my order, and then left with only half of my printing and told them to just charge my company and let me leave because their delay caused me to be late to a $1000+ event I have scheduled this evening!! I’ve never been so disappointed in Staples. I’m a marketing director for a huge real estate company - will never use Staples printing services again after this. No wonder stores are closing. In hindsight, I should have demanded a full refund + the product, since the guy (who didn’t help me) didn’t charge the people who came in after me for their inconvenience. He slunked away to his back room after making eye contact with me and seeing I was livid. Horrible horrible horrible.
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November 2023 by Eloise Donnahugh
I went in to return some items to Amazon. Delilah at the shipping counter was SO helpful, nice and patient with me. Ellie in the print department was also so friendly and happy to answer my questions. The cashier at the front was amazing too! Hands down some of the best customer service, I will definitely be back in the future!!
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November 2023 by Reabella Wilhelm
Kyle and Ellie in the print department are fantastic! They were so helpful, and Kyle is amazing every time I come in. Salespeople Deliah and Melissa are also phenomenal and so, so kind!
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November 2023 by Christina Lindenthal
I went there to return some thing from Amazon and the girl at the desk was laughing and being rude. Not sure what was going on there. Would not recommend!!!!
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November 2023 by Austin Bechamp
Worst customer service ive ever seen. This is why these places go out of business!
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August 2023 by Dennis Doan Jr
What an amazing staff. I was looking for computer furniture and Jared literally was there within minutes to help. Wasn’t afraid to ask questions and go to check stock for me. As well as assisting me with cash out/ and loading into my truck. He provided excellent customer service
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August 2023 by Airplane_Fan
Great place. A little pricy but an unbeatable selection of school supplies. Come here for school and office supplies.
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August 2023 by Nan Malone
I was looking for ink cartridges for my printer. Dumdum me forgot to check my ink cartridge #. The employees were available and very willing and knowledgeable.
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April 2023 by Carrie Heichel
Joey in Marketing and Printing is absolutely amazing!! Professional kind Excellent customer service.... helped me with seating cards as my 250 people fundraiser is tomorrow. I'm very happy. Thank you so much Joey!
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August 2022 by christina marasco
I drove out to the chesterfield location because they happen to have what I needed , my order was ready and the customer service was top notch, super friendly and knowledgeable . The store was stocked and neat !
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October 2021 by Jennifer K
Kyle from the printing department did an amazing job, my labels turned out beautiful he made sure they were printed fast an efficient. Great customer service super kind and helpful. I highly recommend Kyle for your printing services!
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October 2021 by Andrew Roberts
If they ever tear this place down will they have to use a giant staple remover?