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October 2023 by Dylan Arnett
I always have issues with this pharmacy. I only go there because I literally work at Walmart, but I'm working on moving all my prescriptions to another chain entirely because the people here are so damn unhelpful. I do get an occasional nice tech or pharmacist, but tech Beth has screwed up my order before, saying that I was given months worth of my prescription and I never did, and i literally had to threaten going to our security coach to have them believe that I didn't take the medication and just "forgot it in my car" as she told me I did. Today, I have been trying to get a refill for that same medication sorted out because Walmart showed I have some mysterious insurance that I do not have, and beth refused to do anything to help me, or call Medicaid as other techs and pharmacists have in the past to get it sorted out, and I found out today that apparently they have been refilling my medications not through my insurance but telling me that theu have been, which is why my "copays" have been so much, because theyre not actually using my insurance. Beth was incredibly rude over the phone today (and in the few times I've had the displeasure of having her in person/through the drive through) and she kept cutting me off while I was speaking, being incredibly rude and condescending when I was asking for help or for them to try and help me figure out how to get this sorted or to help me get any sort of solution, and she basically told me "there's nothing I can do, it's your fault and you need to fix it, I can't help you" and gave me no direction or help whatsoever. And when I told her that I needed some sort of direction here because I have only 1 insurance, and my insurance is telling me they also only show 1 insurance, and Walmart is the only one showing a second insurance, she just cut me off every single sentence to tell me that isn't her problem. While I do understand that insurance is a pain and that the patient needs to be the one to contact insurance usually, if I'm telling you that I've literally just gotten off of the phone with my insurance, they're telling me they only show them and they want the pharmacy to give me information or give my insurance a call directly and you refuse? That just makes you unhelpful and rude.I'm so done with Walmarts pharmacy, and as a fellow Walmart employee, that is NOT how we treat our customers. I hope Beth gets a new job because obviously working with the public is not for you! I can't WAIT to get my prescriptions transferred so I never have to go to this embarrassment of a pharmacy again.
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June 2023 by Nick Falcone
I'm giving it 5 stars to make up for all the people that want to give it 1 star and cry about it online. If it's that bad go somewhere else.
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November 2022 by David Kedrow
They are consistently out of my insulin...Happens minimum 4 times per year.But...I have to go to Walmart because Walmart has a contract with Lily (Insulin manufacturer)Walmarts contract caused OTC insulin to skyrocket in cost everywhere BUT there. This should be illegal...But somehow it isnt.On one of my most recent visits...I went to the drive thru...Told them what I need...They sent the canister so I could send them payment.I sent my debit card through...They went to lunch. My debit card and insulin didnt come back.When I went inside the Pharmacist was eating his lunch behind the gate. Did nothing. So I had to stand there and wait for a half an hour while this dude stared at me eating....Knowing full well that my insulin and debit card were still in there.This caused me to be late for work...and have to skip a meal that I need to eat before work.Unfortunately for us diabetics...Walmart has monopolized the insulin market...For us uninsured...we have no choice. And this is the result.This contract has to be illegal...and Ill contact lawyers to open a class action against Walmart. This has been the case for 10 or so years...Enough is enough
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October 2022 by Emily Burmistrzak
The website says open 10-6 on Sunday. I was in the store around 1 and they were not open for at least 30 minutes. Not sure if it was a lunch break or if they closed early, but it was upsetting.
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November 2021 by Victor Sauer
Wait an hour and a half for three strips I had to pay $10 for it and my insurance company covered it but they charge them last month for the prescription never gave them to me and then I go back and pay $10 for the same patricians so why would they charge the insurance company and not give me a script and then charge me extra $10 I'd like to know that's a worse pharmacy I've ever been to is one on Chesterfield they don't call nobody and nothing the other two pharmacies in Warren and Clinton township day to always call me my scripture will be put back on back on the shelf has what the farmer said but he never called me go to pharmacies but not these ones I want in Chesterfield I said for an hour and a half just for one two three strips I was supposed to get four of them they had to pay for it all
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June 2021 by Barb J
Exceptional service every month when I pick up prescriptions. Friendly, professional and personable. Been coming here for almost 8 years and have NEVER had a problem or an issue.
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March 2021 by Bill Wills
Inexpensive insulin
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February 2021 by Jane Savine
No line at pharmacy, in and out, perfect!
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January 2020 by Dale Toward
Inept at best. Walmart management where are you? Why does this place constantly screw up prescriptions? Reason I give 5 stars is so this is at the top of the review list. Female ME Pharmacist is argumentative and condescending. She thinks she's a doctor.
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December 2019 by Lawrence Grochulski
great prices, clean ,no crowds of people if u shop early love it I was shopping at Walmart in 1988 while in the Army in georgia!!!!! love Walmart !
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September 2019 by Toni Tipton
Love the texts to let me know when to come in to pick up my Rx or when a refill is due. Best time to go is between 7 p and 9. Never stand in a line at this time.
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August 2019 by Miranda Cates
I ordered my refill over text on a Tuesday and it sent a text back saying it would be ready the next day by 2pm. I went back on Wednesday night to pick it up and they said it was out of stock and it wouldn't be ready until Friday. I went back on Monday to pick it up and it was in stock, but wasn't ready. So I had to wait there for 20 minutes for them to fill it. I just recently went to refill over text again and it said my prescription wasn't valid anymore. I changed my pharmacy! Do not recommend.
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August 2019 by Lexi
I agree with the comments worst customer service, I called in two prescriptions on Monday only one was ready today were whispering amongst themselves about what I don't know. No apologies, no thank yous and no smiles and I read the pharmacy cashier at the reviews and she just stood there and still not apologize or say thank you and rated it right in front of her and I agree with the comments. I am changing my pharmacy.
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April 2019 by Renee Tanner
Zero stars for me. I just had surgery and only get 7 day supply of pain meds then have to get a refill. Well whoever the pharmacist is today wont fill it. She said I'm taking to much which mind you it's for 7 days and it's been 7 days. I know how much to take and i follow the instructions. I don't take more then suppose to. This place just lost me for a customer with all my shopping needs. She said if i don't like it i can go else where. I'll definitely be going else where. Never going here again
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April 2019 by Pauly D
Just awful customer service all around. Avoid at all costs. Never coming to this dump again