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August 2025 by Sarah Vowels
I love working with AOS; they're staff is always friendly and fast! I never have to wait for supplies or service. I highly recommend their business!
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July 2025 by Melissa Hopkins
AOS was very helpful today! Tylar took care of all of my copying and scanning needs. I could not have asked for better service. I highly recommend AOS. Thank you very much.
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February 2025 by Lauren Dunigan
I use AOS for my company's web design and printing. Their customer service exceptional. The digital marking team is extremely responsive and works quickly to meet my requests. The copy machine at my office rarely has issues, but when it does, AOS replies to me within minutes with acknowledgement of the issue and has an estimated time on when the tech will arrive. The techs are always friendly, knowledgeable and professional. The AOS team has mastered what it takes to continually provide good customer service.
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March 2024 by Ernscie Augustin
We needed a quality printer for our law firm. Tylar Salter did an excellent job and offered excellent customer service! He was very responsive, knowledgeable, patient, kind, and professional. He even sent me a photo of the printer before we ordered it for delivery to our office. Tylar answered all of our questions and because of him we were able to get a quality printer for our office. He even visited the office on the day of the installation, brought treats, talked to my staff and I about demos and answered any questions we had. It was a smooth process and delivery. I give Tylar a 10 out of 10 rating! We really appreciate him, and he went above and beyond for us! I'll refer any business owner to this company. Thank you, Tylar!
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January 2024 by Michelle W.
If I could give a 0 stars I would. Customer service is terrible. I tried to change the address on my account for over a year they kept sending the billings to the wrong address. I have my account automatically withdrawn to pay the bill every month when the lease came to an end, they sent me three different payoffs to end the lease, I paid to have the lease end when it was supposed to and still billed my account and took an automatic withdraw after the lease ended, they requested that I sent the last payment in by check. I did that they cashed it so I ended up paying twice and they will not make it, right
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January 2023 by Aware Scanner
Truly a great company to have locally for business needs. Customer service is top notch! We value this business, without question.
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January 2022 by Team Admin
I had the help of Barry(hopefully I got his name spelled right), and he was super helpful! I was having trouble hooking up a spare laptop for our Real Estate One office in Howell, to our printer. He was able to take over and in no time at all get it connected for us. Thank you Barry for being so helpful and quite funny through this process! Will definitely be requesting you for any future help!
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January 2022 by Joseph Garbini
We had an issue with our cyan/blue ink cartridge, and it put our printing behind. We called AOS and they hand delivered the ink (a two hour drive) that same day. The technician even showed us a few tricks to improve the printer quality. Awesome service and company!
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January 2020 by Doug Dysert
We hardly ever have a problem with our printer/copier from Aos. If we ever have a question, someone from their office is here so fast that you would think they are circling the office in their little vans. What a great service!
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January 2019 by Thomas Polyblank
Can usually have a tech fixing your problem within 4 hours of a call or email.. Great Customer Service.. Boyd in the Solutions Center is really good at fixing issues over the phone.
