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January 2024 by ann hussar
Was just speaking to Brent Burleson at branch, Sashabaw,Clarkston MI. He was so helpful, kind & patient. I forgot to stay on the line to do the survey.
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December 2023 by Jonathon Nash
I love this branch! They're always so accommodating and helpful. Kelly and Helen are super knowledgeable. You can definitely tell the staff here take pride in their work. I pass multiple other Chase branches on the way to this one. It's well worth the drive for me every time.
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January 2023 by Kendall Gretka
I opened up an account with Julianna S and she was amazing! I have never felt more comfortable and informed. It was my best experience at a bank.
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March 2022 by Sam Kane
The staff was very kind all expect for the lady who implied I should just leave the bank and take my check to a party store instead. I didn't find this very appealing nor did she seemingly care about the image she's putting out there thanks Helen
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March 2021 by Herb B.
We were walk ins and needed a document notarized. We were greeted quickly in a pleasant professional manner. Our document was notarized and we were further helped by having some accounts merged. This extra service was unexpected and much appreciated. Chase should clearly recognize employees like the person who helped us today.
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January 2021 by Angela R.
Truly awful! We walked in the door only to have the greeter talking to another employee. The teller waved us over. Our request was quick and simple, but she stated it would require a teller. She said everyone was busy all day (it was early afternoon). I asked if the employee who wasn't with a customer and casually chatting to the greeter could help. The teller said that was the manager. I then asked if she could help us and she said no. If I could provide 0 stars I would do so in a heartbeat. Not sure where or when customer service disappeared?
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September 2020 by Cynthia Phillips
This is my favorite Chase branch!! So helpful and very kind, I appreciate the great service. I will recommend this branch to everyone I know! Thank you for the great service!!
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May 2020 by Martin S
Saved 40+ valuable minutes of my day by going above and beyond! :) Thanks K, for calling up the online number for me (something that other branches in the area couldn't think of!)
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February 2020 by Deanna Moore
I was treated very rudely here on Tuesday. The clerk asked for both of our IDs because my husband banks there, but it was my check. Since the clerk was new, Denise came to assist her.
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May 2019 by Bay Paul
Great service and very knowledgeable and friendly staff
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July 2018 by travis perczuk
This is my go to chase bank, the atm is usually open so not much of a wait, staff are very helpful and inviting.
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July 2018 by Michelle Perry
Teller was very rude today. You never know how you will be treated.
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June 2018 by Todd Quick
If you like answering a million questions and being treated like you are a criminal every time you make a deposit, this is the branch for you. Tellers seem nice enough but if you deposit cash they put you through the ringer.
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June 2018 by Captured Couture
Staff is simply awful and rude
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June 2018 by SUSAN R
Very helpful.