Huntington Bank is a financial institution that has recently merged with TCF Bank. Customers have had mixed experiences at the bank's various locations. The staff at Huntington Bank are described as friendly and helpful, with one customer highlighting the exceptional service provided by an employee named Kristen. However, some customers have faced issues with the bank's ATMs, where their Huntington ATM cards have had trouble being read by the outdoor machines. This has led some customers to visit a different Huntington Bank branch where their cards work better. Another concern raised by customers is the lack of coin counting machines, which were previously available at some TCF Bank locations. While Huntington Bank does not charge a fee for counting coins, the process can be time-consuming, especially during busy hours, as tellers now handle the task manually. Despite these challenges, one customer had a positive experience, describing the service as good and the process of visiting the bank as fast and efficient. Overall, Huntington Bank seems to provide a mixed experience, with friendly staff but some technological and operational issues that impact customer convenience.
