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October 2023 by James N.
Needed an oil change and some other service to my car so I decided to make an appointment on Bowmans web site. Added all the information they requested at 9:00 a.m. this morning and was given a reply they would call me back on the phone number I gave them to set up the appointment. It is now 6:50 p.m. and I've not heard from anyone. I wouldn't think setting up an appointment for an oil change wouldn't take this long. Perhaps they don't need the business. I've purchased 2 new cars from them and leased a third new car.I'm pretty sure I can find another dealer to service my car and set up an appointment in a timely manner and sell me my new car which will take place within 3 months time.
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October 2023 by Barry S.
I brought my vehicle in for the first time with Bowman Chevrolet. Great service personnel and service technicians. I was more than pleased with the professional attitude of everyone I was in contact with!!!I will purchase my next vehicle from this dealer
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September 2023 by Greg Moss
There was a tricky problem getting OnStar set up, and the tech was very thorough and patient while working through each step.
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July 2023 by Scott Rolando
One of the best Chevy dealers around. Personal service from sales to service. Get your next car here!
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July 2023 by Char H.
I am a grown woman and this is the first time I've ever walked into a dealership by myself to purchase a vehicle. I was scared because I don't know how to negotiate. It gives me a lot of anxiety. The first question I asked was "do I have to negotiate because I'm scared" and I was blessed enough to be working with Linda Kelly, who said we don't negotiate because our prices are better than blue book.I'll start from the beginning, I was dying to get myself a stingray Corvette and I called a lot of dealerships and some told me they had one and they made it really difficult to get in but not Linda. She told me that she would have it ready for me to test drive as soon as I get there and when we arrive she was super kind super helpful and allowed me to take it for a spin. I came back in knowing that I wanted the car. I was really anxious. I wanted to make sure I was making the right choice. She provided me with every single document that I could ever need regarding the purchase price inspection. Hi history of the vehicle and just comforted me during the entire process, because it was not a cheap by, and I kinda needed my hand, held for a little bit because it was my first vehicle that I purchased all by myself. The manager was also an amazing man who really helped me feel more comfortable about my purchase and explain to him that I've been ripped off before and I wasn't even alone when it happened. He just had so much compassion for that and I didn't have to negotiate a single penny because it was already under market price. All in all, it was a fantastic experience that left me feeling great, and I would easily purchase another vehicle from them!!
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May 2023 by Kelly Leland
Had a lot of work done on my daughter's car. Ryan in the service ? was great to work with.
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January 2023 by Kevin K.
Chris Salazar is a terrific person to have as a Sales Associate. He has helped both Kathy and myself immensely in getting our 2 new Blazers. We highly recommend Chis if you're looking for a new Chevrolet
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November 2022 by Kevin Michalec
AVOID THIS PLACE!! THEY OVERCHARGE WITH NO REGRET! Had the dreaded Service High Voltage System error a few weeks back on my 2014 Volt. Took it over to Bowman Chevrolet in Clarkston Michigan and worked with Aimee Sloas (assistant service manager). Car was throwing P0AA6, P1FFF and P1E00. This is normally fixed via the standard BECM/HPCM2 update. Was told it would be over $1100 to refresh the modules needed, and they identified 6 modules in total they said needed to be reflashed.I'm very familiar with this vehicle, and the fixes needed to certain issues that can arise, and I told them that was too much and the extra modules were not part of the standard fix for this issue. They said it would then be $522 to just do the BECM/HPCM2 fix. I told them this was still overpriced, as most dealerships charge $200-300 (I confirmed with numerous sources this was the case). They said that was the price, take it or leave it. And if I left it, I would be on the hook for $145 diagnostic fee (and no fix done). I argued this, saying they knew they were overcharging, but they refused to give me the car until I paid it in full, and would not consider any reduction of this fee. Finally paid it, and took the car home.Took the vehicle to another local Chevrolet dealership, based on a recommendation. The service manager there agreed they were trying to overcharge me, and told me he could do the BECM/HPCM2 for under $300. While it was there, he also had him do an oil change, flushed the battery coolant system completely, and flashed a couple other modules. All for $930 out the door. Compared to Bowman who wanted $1100 just for flashing modules where the computer does the work.I’d highly recommend NOT DOING BUSINESS with Bowman or their service department, if this is the way they conduct business. KNOWINGLY TRYING TO OVERCHARGE, stealing your money via a diagnosis fee when you refuse to pay their overinflated prices, and pathetic customer service. They lost a potential future customer, and my family member who was planning to go in there and order a new truck is now going to a different dealership. I'm glad they lost out on a sale due to their overcharging tactics. I hope it was worth the $145 they made off me and I hope others reconsider taking their vehicle there for service as well. DO NOT DO IT!Service: Battery
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November 2022 by Deanna Kuhn
Making the appointment on line was a breeze, was met with friendly staff who was knowledgeable in the services needed. Wait time for tire rotation, oil and all filters changed, system check on error with tire pressure sensors was about 45 minutes. Nice waiting area with drinks and snacks. Was a stress free adventure;)
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November 2022 by Kevin M.
Had the dreaded Service High Voltage System error a few weeks back on my 2014 Volt. Took it over to Bowman Chevrolet in Clarkston Michigan and worked with Aimee Sloas (assistant service manager). Car was throwing P0AA6, P1FFF and P1E00. This is normally fixed via the standard BECM/HPCM2 update. Was told it would be over $1100 to refresh the modules needed, and they identified 6 modules in total they said needed to be reflashed. I'm very familiar with this vehicle, and the fixes needed to certain issues that can arise, and I told them that was too much and the extra modules were not part of the standard fix for this issue. They said it would then be $522 to just do the BECM/HPCM2 fix. I told them this was still overpriced, as most dealerships charge $200-300 (I confirmed with numerous sources this was the case). They said that was the price, take it or leave it. And if I left it, I would be on the hook for $145 diagnostic fee (and no fix done). I argued this, saying they knew they were overcharging, but they refused to give me the car until I paid it in full, and would not consider any reduction of this fee. Finally paid it, and took the car home. Took the vehicle to another local Chevrolet dealership, based on a recommendation. The service manager there agreed they were trying to overcharge me, and told me he could do the BECM/HPCM2 for under $300. While it was there, he also had him do an oil change, flushed the battery coolant system completely, and flashed a couple other modules. All for $930 out the door. Compared to Bowman who wanted $1100 just for flashing modules where the computer does the work. I'd highly recommend NOT DOING BUSINESS with Bowman or their service department, if this is the way they conduct business. KNOWINGLY TRYING TO OVERCHARGE, stealing your money via a diagnosis fee when you refuse to pay their overinflated prices, and pathetic customer service. They lost a potential future customer, and my family member who was planning to go in there and order a new truck is now going to a different dealership. I'm glad they lost out on a sale due to their overcharging tactics. I hope it was worth the $145 they made off me and I hope others reconsider taking their vehicle there for service as well. DO NOT DO IT!
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October 2022 by Kaylee C.
Brian is such an incredible spiritual guide when it comes to purchasing a vehicle. I love how straight forward, honest, efficient, and kind he is. This is a really great dealership with an equally amazing staff. Highly recommended!
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September 2022 by Lea Brandon
They require an appointment for oil changes, so I didn't get my oil changed by them at that time.
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September 2022 by Robert Hunt
Service is much better here than the Cadillac dealerships. Jason knew exactly what I wanted done on the ATS and the car was in and out the same day of my appointment. Not sat on for weeks like Novi Cadillac pending a diagnostic.
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September 2022 by Jessica Morley-Mark
Amazing experience with leasing new vehicle. Brianna went above and beyond to make this work for me and to make it as low stress as possible.
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July 2022 by Larry Hannah
We got a car!!!!! Tony's the best, swapped us out and on our way in no time, if you go to Bowman Chevrolet service, tell him Larry told you to go to him and get served.
