-
December 2023 by Karen K.
I have been a member here for close to 50 years. My father had me join at 17. Great service always and they take a personalized approach to the members. Far better than any bank. Changes thru the years have never changed the service.
-
December 2023 by David Cramer
A decent bank but they usually don't have enough staff to help more than a person or two at a time and make you wait on hold for an unreasonable time when you try to call.
-
July 2022 by Mia Wright
I rarely go inside the bank I normally bank online. The second time I went into this branch, I was questioned about my paycheck and was told I had to have managers approval to ask for cash back from my paycheck which I didn't understand because I've had an account here for a few years now.
-
June 2022 by Caity
Been meaning to post this review for a bit now. Very happy to have worked with DMCU on my auto loan. The rate they were offering was higher than the dealership, but I wanted to build a relationship with this bank as I'd heard great things from my coworkers. Not only did they bring down their rate to almost match the dealership, but on the day I came to pick up the check they surprised me by telling me they were offering a promotion of 1% back for anyone who obtained an auto loan from them and they'd deposited the money in my savings account. It covered more than half my first month's payment and ultimately reduced my interest expense to below what it would have been from Toyota. Planning on using them for a home loan soon. Great customer service, would highly recommend
-
May 2022 by randy wilson
As before I mentioned the service from Diversified C/U is great. Leah Smith Dale isoutstanding, whenever I have a problem that needed fixing,she has gone out of way to help. My family has been helped by her one way or another. She is Gold , I wrote this because she definitely should be recognized for her years of service, dedication to her job. Thankyou ?.
-
February 2022 by Antwoine McClinton
Rachel the Member Service Representative was well informed about what banking services are offered which came to no surprise because she’s a Certified Credit Union Financial Coach,She made me feel as if I didn’t have anything to worry about when presenting my financial information and she was very patient with me. Thanks Rachel for the grand experience @DMCU ??
-
January 2022 by Brandie Powell
I have been a member for over 10 years, I have never seen any benefits of using them. They charge you for everything, ATM fees like crazy(if the ATM charges $3.5 DMCU will charge 2 on of that, if you want acess to a deposit/check funds early it is expensive(even one day), they also charge $3 per a transaction to transfer money from your checking to savings if you over draft and 25 per transaction if you don't have the funds. Their hours are not great and the shared banks won't do business with you since covid happened so you have to drive to an actual DMCU which there are not very many. Disappointing experience, seems more beneficial to go with regular bank.
-
November 2021 by Susie Stewart
Rachel is my favorite bank teller of all time she is very efficient and kind, she suggested to open a save to win account so I did great idea always looking out for her customers keep up the great work!
-
October 2021 by B
I just to say that Rachel at the Clawson branch is my all time favorite. Every time I go in there she always greets me so cheerfully and I just love her and she is also so helpful in everything that I need and she always know all my information and I don't even have to tell her. She is an awesome person..and she is also very helpful with my father. Keep up the the good work Rachel. Love you and be safe.Beatrice
-
September 2021 by Wendy Maisano
I would like to acknowledge Rachel. She is always very professional and helpful. She always adds that personal touch my saying my name before I even get to the counter. I love that she knows who I am.Thanks Again!Wendy
-
September 2021 by stephanie bloomingdale
I would love to Thank Diversified Members Credit Union and Donna Martin for their excellent work on getting my Boat Loan process for Us ASAP. They were wonderful!!!! I highly recommend anyone to going there for any of your loan request! Rates were AWESOME also!!!
-
September 2021 by Timothy Carter II
Renee was incredibly helpful in assisting me with my motorcycle loan. She was kind, helpful, patient and informative. The process moved swiftly and smoothly thanks to her and the awesome staff at the Clawson Branch.
-
September 2021 by Erin Nichols
Rachel is not only the most knowledgeable about what banking services are offered, she knows each and every customer at Diversified. She make you feel important and goes way beyond what is required to improve customer relationships with the bank. I moved out of town and kept the bank, because of that very reason :) Thanks Rachel for all you do!
-
September 2021 by Barbara Carter
Rachel is extremely helpful, professional and always has a smile for her customers. She recently assisted me in setting up a My Future Savings account and was just a real pleasure to work with.
-
September 2021 by stevie nicholson
I have been with the Clawson branch for years. Rachel is very knowledgeable of the services offered. If she doesn't know the answer she will get it and follow up promptly.Thank you Rachel for the great service.
