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October 2024 by Virginia B Lee
Great place for all sewing needs for homes, businesses, pets and people. Great helpful staff!
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September 2024 by Kim Ketola
Continues to be the only place to find the best fabrics both on hand and the sample books from which to order classic and well made fabrics.
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September 2024 by Denise Swanson
Shop contained a lot of fabrics but only had about 12 bolts of tuille to make wedding veils. Store personnel were helpful to determine if they had what I needed. When we discovered they didn't, they had no suggestions. A little disappointing.
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August 2024 by Tina Woycik
Beautiful Fabrics. Great Customer Service.
??
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August 2024 by C I
Good and nice fabric
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July 2024 by Rivky Krestt
Very helpful with my purchase
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June 2024 by Leona C
Are the employees here too old to do customer service?
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June 2024 by Victoria Palusevic
I don’t go out of my way to leave reviews.
I was with my mom who purchased some
Fabric from this store last week. My mom didn’t have the receipt and was wondering if she could exchange or get money back. Her seamstress couldn’t work with material she bought.
The short lady with pale skin and dark short hair was beginning to explain their return policy.
Which is totally fine. We understood. She told my mom their return policy is listed on their signs through out the store. Again… understood. No one was arguing here.
Here’s what really got me. My mom is foreign and has a slight language barrier. My mom was beginning to explain she hasn’t been in the store in awhile. Trying to EXPLAIN to the lady she missed the info on the signs. But ….The short dark
Haired lady rudely interrupted my mom mid sentence and said oh you haven’t been here? My mom said no I was here a few days ago but before that, it was a Long while. Lady said OH SO YOU HAVE BEEN HERE. Very passive aggressive and immature. My jaw dropped.
I was so taken back by this ladies customer service. Being condescending to a woman who is clearly foreign and my mom was being nothing but very sweet.
This is not even about customer service.. it’s about the lack of respect and communication. I’ve been in service industry for over 10 years and I’m probably 20 years younger than this person and I’d never spoken to a client that way.
It was a great thing when another lady stepped in.. tall lady with short grey hair. Was very sweet and helpful and talking to us like she should be talking to clients. She really saved the experience because if that other lady continued…I’d never step back in that place. Get back to school and take another communications 101 class- if you even went to school.
It’s about the experience when you walk into a place. These days it’s not okay to treat people that way and not be called out sometimes.
To save any drama in the store…
I decided to save this complaint for a review.
Thank You. And don’t forget guys— no return policy. It’s written on their signs. :D
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June 2024 by MagPie Mom
Friendly helpful people. Great fabric. Good parking
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May 2024 by Shirley Hawkins
They have very beautiful fabrics. Very friendly.
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May 2024 by Lolita Alford
Great place!
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April 2024 by Roxi Dlite
Always great service and high quality products
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April 2024 by Renee Harrington
I love the personal treatment this business provides. The fabric selections are quality and unique. Not cheap but well worth the trip and cost
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April 2024 by Lynette Hunter Halalay
In the heart of creativity, Habermann Fabrics in Clawson, Michigan, stands as a beacon of inspiration. This Sunday, a visit with my niece turned into a vivid journey through textures and colors, where the tactile experience of beautiful fabrics comes to life. Unlike the distant nature of online shopping, Habermann invites you to engage with materials, guided by a team of experts who are passionate about helping bring your visions to life.
The presence of renowned designers from the metropolitan Detroit area shopping alongside us was a testament to Habermann’s significance. It’s a place that fosters community and creativity, offering a personal touch in an increasingly digital world. With the recent closing of Claussen, Michigan, the importance of supporting such local gems has never been more poignant.
Habermann Fabrics is more than a store; it’s a hub of inspiration and craftsmanship, encouraging us all to create something beautiful together. Amidst change, it remains a cherished space for those who find joy in the art of making.
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February 2024 by B Jones
I’ve enjoyed visiting Haberman’s Fabrics for years. The variety of fabrics is phenomenal! They also have all the supplies you need for sewing, as well as many classes for all levels of sewers.
