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November 2023 by Tom D.
I went to this car wash for years. Something mechanically was then changed in their machinery where on 3 consecutive washes I heard their machinery hit my rim on my car and damage the finish on my rim. I contacted management and they told me tough luck and that they did not want me as a customer any longer when I complained. Horrible management and customer service!
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September 2023 by Hunter Risch
My late Grandfather would preach this place as the best place to wash his truck, years ago. As a customer myself I disagree. Recently there must’ve been a change in management. My car is sprayed down half the time. Majority of the time they close 30 minutes-1 hour early. Along with never being open on time. And for someone who will rush to make it after work, complete waste of time and money. I recommend switching to Wash Pointe Car Wash on John R. Worth the drive, and the car is actually dry when you leave.
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July 2023 by Julie Moon
No towel dry no tipping, everyday wash is possible with reasonably priced monthly membership. Kind staff. It is closed at times though, so check if they are open before you visit.
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June 2023 by Nathan Payne
On Friday 6/11/23 I took in the security patrol vehicle, paid $9.00. For regular wash, the tires were not done and no one towel dried vehicle, dirt spots were still visible on rear of vehicle, bird droppings were visible on hood of vehicle. First time ever at Paul’s car wash in Troy. I pay $7.00 in Clinton Township for my personal car and they do a good job and they towel dry car..
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May 2023 by Jack Pickering
I usually don’t post comments but today it got me nuts. I’ve have been coming to Paul’s for over 20 years and it seems like the last 6 months the place is going downhill. Again today the car wash is down. This seems to happen a lot . I am on their car wash plan and the last 3 times they have still missed the mud /dirt on the back bumper. Needs to pay more attention . Well 4 days later I am not a monthly member anymore . Paul’s had decided that they have to many issues with me when I come to wash my car. After 20 years of going there, I’m done. If a company cannot listen to a customer who I think has a complaint that the car still have dirt or has water spots , I guess it’s time to go fine a better car wash. Good luck in the future and hopefully they will listen to the customer.
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May 2023 by Craig Dillon
I have a monthly membership and drive past it most days so use it often. It's not as good as a hand wash, but I've never been to a car wash that is. Regular washing, especially in the winter, helps keep corrosion down and that is my primary concern, rather than absolute show car shine.On my old hatchback the rear window always had a little soap from the rear spoiler. My new car is a sedan and doesn't have the same issue. My wife's van gets clean. I've had a Jax membership, and prefer Paul's.
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April 2023 by R Y.
I should've stayed away from the start. For that, I blame myself. I've learned my lesson the hard way. Customers aren't heard nor attended to when an issue arises. However, people should decide for themselves. My personal experience wasn't positive. I'll leave it at that.
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March 2023 by C R
Paid $15 for a car wash and they don't even dry it. When I got home I saw how dirty my car still was. I won't be back here, it's a huge rip off.
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February 2023 by Chad G.
Paid $12 for a car wash and my car was still filthy when I left, and I now have tons of scratches all over my hood and the top of my doors. Worst car wash I've ever been to.
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February 2023 by Deborah Goode
Always a great wash. I love getting the tire cleaner. Bring a towel so you can dry your car afterward.
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February 2023 by Harry B.
Great car wash. Always quick and cleans my car well. Good location and several ways to pay.
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January 2023 by Dennis M Rafferty
Ron, Dave and Sean make it happen,First thing you will notice is how much product is used driving thru each station of the wash…plus how courteous they are…Service: Scratch removal
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January 2023 by C B.
The whole back of my car want cleaned and you have to pay extra for a machine drying of your car. Terrible value for a car wash that doesnt clean or dry your car. Should rename their business by taking the wash out of their name somas to not falsely advertise. Dont waste your $9
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December 2022 by robert anderson
My go to car wash. They do a nice job. However, I can't run my corvette through there since a little re do of the car wash. It bottoms out. Nice wash but not for a corvette.
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October 2022 by Chad Chilton
I am not sure what all the hate on Paul’s is about. I have been coming here for years and did not have any issues. I wouldn’t say it is the best car wash, but it does its purpose. I have an older car, so I don’t come thru a lot. I do come thru more in the winter because of all the salt that gets all over the vehicle. It is reasonably priced. I saw someone complain about not having people towel off their vehicle, but today’s market is hard to find people, so I get it. It would be nice to have it toweled dry, but the blower does an excellent job of getting it dry.Service: Car waxing