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January 2024 by J Gordon
Honestly, I can't believe the lack of service or even concern for what I was looking for.I asked for some help findingink for my printer. I had the printer name and number.The employee said that I'd have to, "GooGoo da printer name of duh printer and den I can hep you. "Okay, I'm outta here! Thanks, no thanks for your help!
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January 2024 by Jace
The person behind the counter in printing went out of his way to help me with a printer issue. In the process, I left my flash drive there. They were nice enough to email me the contents versus me having to drive an hour out of my way to retrieve it. THANK YOU for the customer service!!
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January 2024 by Matthew Newcomb
I was waiting and waiting in line and the person at the copy / print area decided it was better to chat with someone than to actually take care of the growing line.So, I decided to leave instead of standing there being ignored.
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January 2024 by John Mansueto
Ordered cards on the 24th to be ready buy 7:30 on the 26th was told they would be ready the 29th 5:00pm no cards total waste of time go to fexed kinkos much faster more reliable service
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December 2023 by Amanda Kilroe
Very friendly service, nice guys all around. They’re doing Amazon returns now at Staples so I expect their business will double. The cashier said it’s been non stop since they started accepting Amazon goods for return a few months ago.
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October 2023 by John Adamovicz
Horrendous return policy. Bought a defective printer that was missing parts and they wouldn’t allow a refund or return after 14 days.
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September 2023 by Christina
Mike is super knowledgeable and so so helpful. Best customer service I have received in a long time!
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September 2023 by Dameisha Newman
Rude Cashier! Asked how to pull up the rewards bar code on my phone and the cashier didn’t want to take the time to show me how. Since I couldn’t find it I asked to enter my number. She didn’t like that either! STILL DONT KNOW HOW TO FIND MY BAR CODE
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July 2023 by Chelsea Rose
Justin was so helpful, you saved a teacher so much money. Thank you so much for all your expert advice on the right product to get and all the help setting up my teacher account.
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July 2023 by Kayla
Tony in the print department is amazing! He really helped me out when I needed my invitations printed. Give this man a raise. Great customer service!!!!
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May 2023 by Davon Thomas
Associates Jacob and Jeff went above and beyond to find a suitable ac adapter for myself and really helped me learn a few new things in regards to making sure I get that oh so exclusive warranty for my Acer aspire next time
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April 2023 by Liz Houston
Today Jay provided outstanding service. He was very professional and made sure my concerns were addressed. When he noticed that I had entered the store he wanted to know if he could assist me. I have become used to searching for assistance and having those that you find no listen to your request. He went about the standards of customer service. It was such a treat to know that customer service still exist. Congratulation Staples for having an asset like Jay working in your store.
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April 2023 by Jonathan Heard
I do not recommend shopping at this location. While trying to make a return store supervisors accused me of switching products in the boxes. Had to come back the next day for the manager to refuse to refund to my debit card. Had to take store credit. Terrible experience
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March 2023 by Amy T.
Great store! Shout out to Justin for all the help and educating me on the printers! I will defiantly always use this store now because of Justin. Everyone is always so helpful in this store. Clean, lots of options and lots in stock with a drop off every week he said with stock. Thanks again!
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March 2023 by Zack Lantto
Closed before 9pm when they're supposed to be open til 9pm. It is illegal to close before your legally listed business hours. It is considered false advertisement! I needed 1 item. That's it.