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February 2024 by Monique Johnson
Portia and Jose provided exceptional customer engagement during my visits. I am a new client to SVS. They made me feel welcome.
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February 2024 by Shu Zhang
Very regret visiting this store. This is my second time to replace the frame. First time, I did it at Rochester Hills’ office. It’s efficient and nice. They put everything together for us within one week. I thought every store follows the same procedure. The reason I selected this store this time is because it’s a little closer to my place. But I made a big mistake. I ordered the frame in December 9, and never got notification until I called today. They said they just got the frame today. What a coincidence! They also said they don’t have our lens. However, it took more than one month to know the frame is ready, how could I know where my lens are. I thought the lens were with them just like what other office did. However, I found the lens at home. And I will figure out how to put lens on the frame.
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February 2024 by Robert Simmons
Clean professional ?? Great doctors, but the technician incorrectly insert prescription and I had to go to another optician.
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January 2024 by DEAN SELLERS
SVS is a good place for your optical needs
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January 2024 by J. Haynes
Stellar service
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January 2024 by Mashana Chuney
CUSTOMER SERVICE IS ALWAYS EXCELLENT WHEN I GO INTO THE STORE
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January 2024 by Lamar Twymon
Excellent visit. Doctor and Staff was amazing. They went over all my concerns. Help me find the perfect frame for my big head lol. I apologize to the staff for waiting to the last minute for my exam. Thank you again for the great service. And thank you again for getting me in at the last minute. My New favorite SVS
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January 2024 by Sheila Miller
.y whole experience was plesant
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January 2024 by Ta'Nia Patton
My overall experience from my exam to the selection of my eyeglasses was Exceptional! Dr. Helisek was very thorough and I really appreciate it. Jose exemplified Excellent Customer Service while assisting me in selecting a new pair of eyeglasses! I will recommend this particular SVS to all my family and friends who wear glasses!
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January 2024 by Lady A
I love going to this svs location in troy mi on maple. Very friendly and inviting staff. Although my last visit during my actual eye exam I felt like the doctor was becoming frustrated during my exam which made me feel some type of way. He's not the doctor I seen on my last visit , I don't know if it was because I was the last patient of the night and it was late and he was ready to go however I was uncomfortable especially since I was diagnosed with an eye condition I had no knowledge of. My eye exam just felt rushed and I didn't have a good understanding of my condition. But other than that the other 3 staff members on duty that night was wonderful and I appreciate the good customer service they gave.
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January 2024 by Gloria Glenn
All staffing was very professional
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January 2024 by Yvette Davis
Excellent service.
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November 2023 by Denise MaGee
I’m always treated with respect at this SVS Vision! This time my daughter was receiving services and she received the same excellent treatment.
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November 2023 by Darryl Johnson
Very welcoming staff. Jessica helped me find the perfect frame and got everything set up. I got a text saying my glasses were ready. Very nice (very attractive) young man delivered, cleaned and gave me cleaning supplies and a case. My only complaint is they are way too close to Duck Donuts and I'm too weak to resist Duck Donuts ???
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November 2023 by Jillian B Kennedy
Wonderfully quick, efficient and friendly staff. They got me in and out, answered all my questions and were extremely helpful with my “new glasses” decision. Highly recommend!
