-
May 2023 by Dale Szlanfucht
Gave them our taxes a month ago, was supposed to get updates of when they'll be done. Finally on the day before the tax deadline then they say there done. Communication is very poor
-
May 2022 by Sandy Power
Gary Hayward is a smart wonderful businessman! For decades I have trusted him and his staff. Now, Terri Piper and the Hayward Team will continue to guide, analyze and advise. Gary your smile and business savvy is a rare and wonderful gift.
-
June 2021 by banane banane
Haywards has staffing issues and there is absolutely no management oversight for employees. I've been told it's under new ownership that's not as knowledgeable as the original eponymous owner.As a client, I worked with an assigned tax preparer for over a year. During that time not one issue I had was corrected nor was a single tax year filed on my behalf. The whole period was drawn-out due to response times that were over two to four weeks per enquiry, often with me having to write a follow-up email, and often when a reply did arrive it did not address the outstanding questions. After many months of being stonewalled, I received an email from my assigned tax preparer stating that they were uneducated in the type of tax preparation I required. Which is interesting because I clearly stated my tax circumstances and what I needed to accomplish from the beginning. It was agreed and I was taken on as a client. A waste of a year of my time and I will incur penalties that Hayward's has refused to even acknowledge. There are a lot more nuances to this horrible experience. I have been ignored and dismissed, therefore, I have decided to write a review just to warn others that they have service and management issues that are not being addressed. I have also contacted the BBB and have filed complaint forms with the IRS.
-
June 2021 by Banane B.
Please go elsewhere. Haywards has staffing issues and there is absolutely no management oversight for employees. As a client, I worked with an assigned tax preparer for over a year. During that year not one issue I had was corrected nor was a tax year filed on my behalf. The whole period was drawn-out due to response times that were over two to four weeks per enquiry, often with me having to write a follow-up email, and often when a reply arrived it did not address the outstanding questions. My requests for a phone discussions were ignored. During that period, I managed to have two tax preparations created, I signed them but they were never filed by Haywards. A reason has never been given. I have also asked for a copy of a filing from a previous year. By law they are required to send me a copy. I have not received a copy and I have made many requests. Towards the end of the 2020 year, my tax preparer stopped altogether replying to my emails even though our prior exchanges had continued to be civil. I phoned and emailed the owners of Haywards directly, to which there was also no reply. The period to file the current tax year passed as I attempted to contact them to resolve issues. Fifteen months later, in 2021, I received an email from my assigned tax preparer stating that they were uneducated in the type of tax preparation I required. Which is interesting because I clearly stated my tax circumstances and what I needed to accomplish from the beginning in March of 2020. It was agreed and I was taken on as a client. There are a lot more nuances to this horrible experience, I have all the correspondence that lays out all of the incorrect tax advice, negligence and incorrect preparation. It is just too involved to explain it all here. I will incur tax penalties due to their negligence. I have also contacted the BBB and have filed complaint forms with the IRS alerting them to maleficence.
-
March 2020 by Joyce Elwell Wetherill
Had my taxes done here since 1972. Wouldn’t consider anyone else.
-
March 2020 by Kevin Honeysett
Haywards was so fast. I go there every year. Over 25 years. Super great!
-
December 2019 by Laura Hayes
Always right on & so, so friendly! Glad to have found them!
-
November 2019 by Darcy Hiestand Oswalt
They are extremely knowledgeable, patient in explaining things, and efficient in getting your taxes back to you!
-
April 2019 by Kelly Mezo
Excellent business!!! Very trustworthy and knowledgeable!
-
March 2019 by susan Mooney
I have been using Hayward's tax and accounting for years and have nothing but good things to say. They are friendly, helpful, knowledgeable, and timely. They have always been quick to answer questions even on my most complex accounting transactions. You can't go wrong using this team of professionals!
-
March 2017 by Sondra Buckner
I have had my tax work done for many years at HaywardsTax, if I had listened to Gary a few years again I would have saved considerable money. Always listen to your reputable tax man, he warned me about investment advisors and I didn't listen. I highly recommend Gary and those those work with him!
