Ace Hardware is known for its friendly and helpful staff who provide excellent customer service. Many customers appreciate being greeted warmly upon arrival and receiving assistance in locating items. The store is well-stocked, clean, and organized, making it easy for shoppers to find what they need, whether it's tools for a project or lawn care supplies. Although some customers have mentioned concerns about health safety due to an employee's illness, the overall experience remains positive. Additionally, Ace Hardware features a large selection of Carhartt items, which many customers enjoy. Overall, this store stands out as a preferred choice over larger hardware stores, thanks to its knowledgeable employees and welcoming atmosphere.
Very friendly and helpful staff. I was greeted with a nice hello. I then went to ask about a product. The two gentlemen discussed where it might be, and one of them stopped his work, and took me over and we found it together. That's fantastic customer service.
February 2024
I always find what I'm looking for at ACE Hardware. Tools I need for a project or fertilizer for my lawn ACE has it!
December 2023
Friendly, helpful staff. Just didn't have what we needed, Lowes/Home Depot just has more products.