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September 2023 by Lil Fxy Lu
First time to this location. I went in as a walk in. Signed in. Nobody even said hello, are you scheduled or a walk-in… giving me no idea what my edit tone could be. Time went on and I had to leave. I could not find anyone to tell them I had to leave. I ciiix not find a way to use the kiosk to remove me from the list. I saw one staff member come put to get a patient. I was looked up and down by staff, with an overly flat affect. I don’t know any way to describe the experience. No greeting, nothing. I have never had such a rude experience at a Lab. I thought going here would possibly be quicker than signing in at Henry Ford? Nope.
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September 2023 by Taylor Daniels
i witnessed the staff being extremely rude to all of the patients in the waiting room. the staff would gaslight clients if they did not have the correct paperwork / dr did not send the right paper work. when called back the staff were very short and many people with appointment times after mine were taken before me. will not be returning
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July 2023 by D N.
Cheryl made me feel welcomed, was quick and made this entire process (including blood draw) completely painless!! Very professional! Thank you!
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June 2023 by Adam Kue
Spicemen collector older black lady with glasses is so rude I do not recommend this place. You do something on accident she gives you a whole lecture about life and what you did wrong. Even after as I was walking out the lobby she still kept going.. embarrassing. So Unprofessional.
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May 2023 by Mr Buddha
Walked in at 10:50 for blood work (5 min max) and was turned away because they were on lunch (11-12). Would not recommend this location. Very unprofessional and ghetto.
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May 2023 by Steven Fulks
Had a blood draw by Sheryl...she was awesome...the two ladies in the office were great!!!Easy Peasy!!!
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May 2023 by Kristian Lala
Charyl was awesome. She treated us great, was very helpfull, professional and caring.She made sure we got all the information, was very patient.
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April 2023 by John Evanoff
My wife had her blood tested at quest today. She always has trouble getting her blood drawn. Ms. Cherl drew her blood first attempt with no pain. She was so nice best experience my wife has had.
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March 2023 by James Davis
Using a friends account to make this review. I was in there yesterday. Tuesday march 14th around 2:00 and the lady who helped me was amazing. She was so extremely nice I didn’t catch her name but I wanted to thank her so much!!! Thank you for being a good person in this world!K summers. :)
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March 2023 by Gina Buscemi
Terrible terrible terrible. I’ve been a phlebotomist for 6 years and had to come here only for urine test for school, or I would have gone elsewhere. I’ve been waiting for 45 minutes and there’s only 2 other people in the waiting room… at the lab I work at, I help 10 patients an hour if not more. They have helped 2 people since I’ve been here. And I only have a urine test which takes 2 minutes.
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February 2023 by Briana VanBrabant
I had my blood drawn by Ms. Cheryl today, it was the EASIEST blood draw I’ve ever had. It was quick, virtually painless, and Ms. Cheryl put me at ease. She is a talented phlebotomist! The wait time was virtually non existent, from start to finish I was in for 20 minutes counting check in, payment, blood draw, and I was walked out. I do recommend making an appointment, I was taken in right at my appointment time.
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December 2022 by rachel nicole
I never leave reviews but I had to write to say Sheryl is absolutely amazing!! She is the kindest person and made me feel very comfortable when I was having some trouble getting a sample. She has a great personality and I have to say the whole team worked very efficiently, everyone there was taken in quickly and seemed happy.
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December 2022 by julia manna
The staff working was very kind. I was a walk in and they provided me the best customer service even though they were busy with other appointments! I will be returning back here in the future if I ever need another test done!
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October 2022 by Nicole Grabowski
Came in at 2:07 for my 2:10 appointment and was brought back immediately. The woman who helped me, Lisa, was so kind, personable, and compassionate. She was incredibly patient with me while I was trying to figure out my paperwork and payment—which I really appreciated. She definitely made the entire experience feel very comfortable and welcoming. Thank you for everything Lisa!
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October 2022 by Micha Drainer
I have been to this location a few times and am ALWAYS treated nice and respectfully! Yes sometimes there's a little bit of a wait but thats to be expected because they are really busy!! Definitely recommend and will return ifore testing is required!
