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April 2022 by Aarock
the truck was nice new and clean. but the way they do the reservation is pretty janky they don't have anyone in the store that knows how to do the reservation u have to wait for someone to answer a phone call and wait in their slow internet. I accidentally put a 1/4 tank more fuel in it and the lady on the phone said wasn't her problem. she did credit me 1.5 hours I was over the return time that was nice. next time tho I will go to an actual u haul store
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December 2021 by Nikki Rodriguez
AVOID THIS DEALER!!! WAY over charged! The dealer told us several times they were unable to help with ANY issues we had regarding the rental equipment condition. Truck had NO ramp, I was charged DOUBLE what I was quoted for the truck and over TRIPLE for a basic dolly. They said "We are just a gas station" THEN STOP FALSE ADVERTISING YOURSELF AS MORE THAN THAT!!!
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February 2020 by Scott Gout
I was told that I was being charged For an estimate of the miles that I would be using the truck. And if I went less miles than that, I would get a refund. Because of weather conditions I did not get to use the truck when I thought I would so I only drove 25 miles instead of 50. When I returned it, the person there assured me that this would go back on my card. After a month, no return. I went back into the store and The person at the store said I needed to call U-Haul and now U-Haul says They have no record of me being promised to be paid back the mileage that I did not use. The error is probably with this particular Merchant as I see they have a lot of other negative reviews. Let me add my negative review to theirs as well. The only reason they get a two rating instead of a one is because the truck ran well and did not break down.
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December 2018 by Nikolai Kühn
Absolute mess of a place. People charged me for 3days of use when I only had it 6hours. What a joke. I should've taken into account all the bad reviews I read. The people don't know what the hell they are doing, it's disgusting.
