Chase Bank has received mixed reviews from its customers. Many express frustration with the ATM in Clio, which is often out of service, causing inconvenience for those needing to make late deposits. In contrast, the bank's tellers receive praise for their efficiency and friendliness, ensuring quick service during the day. Customers highlight positive experiences when opening new accounts, specifically mentioning exceptional service from staff like Josh, who provides thorough explanations and makes clients feel valued. Additionally, the bank's overall atmosphere is described as welcoming, with staff going the extra mile for customers, including small gestures that enhance the experience. Overall, while there are concerns about the ATM, the staff's dedication and friendly service shine through in customer feedback.
We stopped in to open a new account didn’t think about needing an appointment and Josh was great he managed to take care of us explained everything and never made us feel like we were an inconvenience! Great job Josh!
October 2023
Fabulous bank and experience! Very thankful my husband and I opened an account here josh was so friendly and the lady even gave my baby a little treat ! Just a great bank !!!!
September 2023
RUDE RUDE RUDE bank tellers here the worse Chase has anywhere, I normally drive 30 minutes to davison instead of 10 minutes to clio JUST to avoid these people cause they treat you GREAT instead!! honestly can't wait til AI takes over your jobs and you ladies are homeless on the streets!
