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November 2023 by Marc B.
I just gave the young lady behind the counter a $12 tip to helping me out. when I walked in she had greated me and ask if she could help. I told her I needed some keys made. she said sure, and jumped right in with no hesitation. I own three businesses and appreciate the customer service that she had given me. I will be shopping there again soon!
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July 2023 by Brian Vandoske
Always get excellent help at this hardware store. You can take them your old part and they are very knowledgeable not on the part but what else you may need to do the job right the first
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July 2023 by Lisa “Toxic Gamer” Peters-Stephens
Always helpful and have what I need!
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June 2023 by Joyce E
Your staffs, Alex and Carson did a fantastic job delivery my new washer and dryer, installing it and removing my old appliances. They were very friendly and knowledgeable. I was very impressed with the overall services. Thankyou.
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April 2023 by killer blue bunny
They were helpful as soon as we walked in they asked if they could help and the prices were a little better than ace hardware not by much
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April 2023 by Holly Lau Abraham
I reside in Mt. Morris. Lived there my whole life. And I prefer to shop Local every chance I get to support our small Family Owned Businesses and to support our Local Community. So I stopped into Fairhaven Auto Parts today hoping to buy a small Lock with 2 keys for my locker at work. However, Fairhaven did not carry them, but they were kind enough to refer me to Gill-Roy's in Clio. So, I went to Gill-Roy's and they had THE BIGGEST SELECTION of locks I've ever seen! Main thing I wanted to mention is how VERY FRIENDLY & HELPFUL the man/employee was that helped me. He went above and beyond to see that I found everything I needed and then some! I was literally shocked by the wide variety of NICE, HIGH QUALITY ITEMS THEY CARRY! Needless to say, I will be highly recommending them to everyone I know. And most importantly, I will NOW and FOREVER be a regular, LOYAL CUSTOMER of the Clio Gill-Roy's. Thank You for your kindness and professionalism today.Sincerely,Holly Lau Abraham
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March 2023 by Marcie Dewolff
Great "home town" feel. Very helpful staff and they stock everything!
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February 2023 by Clara Burton
I ordered a hard to find fermentation kit from Gill-Roy's website and had it shipped to the store for free so I could get some other goodies in one trip. It came in earlier than expected and after they gave me a call to let me know, I went to grab everything. The website had so many amazing products and ship to store was so convenient and quicker than having it sent to my house. Staff were friendly and helpful. I'll definitely be back.
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November 2022 by Lance Monahan
They have pretty much everything you could need from a hardware store.
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October 2022 by Jeff Johnson
Nice place with plenty of hard to find hardware items
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October 2022 by Paul Zurek
They had everything and were super helpful. Someone asked me what i was doing and took me to the tool I needed without any waiting. This is exactly the kind of superior and personal customer service that makes it a way nicer experience than a huge chain store. There was also a kind gentleman that spoke with me as I was at the cashier who gave me some helpful advice on the project. Great place for hardware.
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August 2022 by Gloria Young
They r the only place I go to have keys made and lately I've needed alot of keys.
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July 2022 by Joe Allen
Very helpful staff no getting my plumbing parts would recommend this store.
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July 2022 by Curt B.
Went in here to get two or three things that I figured nobody would have and guess what they had them!From black pipe npt thread couplers to Blue Loctite and beyond, they even had the two barbecue fish baskets my wife's been looking for for over a month while we're on the road in our RV.The staff was extremely pleasant and helpful, I didn't have to bump around all this stuff to figure it out myself.The man we dealt with was extremely competent and matched up what I needed right away and got me on my way quickly.This is the kind of place that reminds me of the old hardware stores, I could walk in here and spend 4 hours roaming the aisles and so much stuff! Then I would buy a whole bunch of stuff that I absolutely felt a wanted but didn't need you know?Any event they've got a very wide selection of hardware, plumbing and everything in between. If you need something that's odd or out of the ordinary I'll bet you that this place has got it.
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July 2022 by Vicki Shumaker
I like Gill-Roys's, but I think they're over priced. They still have a good variety.
