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March 2024 by Michele Porter
H and R charged us $515.00 until we refused them to submit out taxes. for entering literally 3 amounts my husband is self employed, I had all receipts ready and all added up and Joan still refused to help us claim as much as we could. He can no longer work. So she knew this would be our last return and any chance of getting any money to help us. Thanks for nothing H and R
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February 2024 by Leslie Keith
I highly recommend this location. Alice is an amazing person to work with. She's caring and great at her job. Makes getting your taxes fun!!!!
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March 2023 by Stephen Rowe
Glad I made a appointment so that I'd have to wait an hr to b seen
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March 2023 by Phillip Scott
Very friendly knowledgeable and professional. We have used them in the past and will again.
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March 2023 by Tonya
Great fast and friendly service by Stephanie
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February 2023 by jimmy kircher
The clio location was super friendly, clean and professional. I had Joan as my tax expert who was extremely confident and skilled in her job. She explained each section and made sure I was getting the most out of my taxes. I use to use Turbo Tax but after my recent visit I'll be going back yearly for my taxes. Very pleased with how quick and easy Joan and the staff made my taxes.
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February 2023 by Tracy Getcy
The two women that did my taxes were friendly and knoligbal they answered all of my questions I've never had as much fun doing my taxes as I did with THSES 2 women
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February 2023 by Stephanie Lopez
Joann and the other ladies there are friendly and knowledgeable at what they do. I highly recommend them.
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February 2023 by Kristina LaPratt
Nancy in Clio,MI is the best you will adore her as much as I do. Make an appointment today
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May 2022 by Chris K
The absolute worst experience I’ve ever had in the 15 years I’ve been doing my taxes. Took almost a month just to get my taxes filed because some of the paperwork I sent in was thru email and it apparently went to their junk box that wasn’t checked (even college students know to check their junk box for important info). Called several times to get answers about why it wasn’t getting done. Then after my taxes were finally filed they lost all my physical documents and it took us two days and a couple trips up there to get it back. I complained thru twitter support (because that’s apparently the only way to get thru to anybody) and was told I’d be getting a $200 refund check sent in the mail. Two weeks go by and no refund check, just a text from someone who works there saying they sent the confirmation email but it wouldn’t go thru because they sent it to an email that doesn’t even exist. Texted that same number back asking about the refund because I want to make sure they sent it to the right address because so far they’ve gotten everything else wrong. No answer. Horrible customer service, horrible communication. God forbid anything be wrong with my taxes because even tho you pay for the audit protection it’s impossible to get hold of anybody who works there. I will use a local small business tax preparer next time.
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April 2022 by Bobbie Caudill
Joann Gimes from Clio was the best! She was so helpful and understanding!
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April 2022 by William Ayre
Excellent employee did my return.
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March 2022 by Sandra Root
Stacie was very helpful and took her time to explain all of our questions.
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March 2022 by Leanne Turner
They are great people very nice and thorough.
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March 2022 by Tyler “Infinity_51” Mcdonald
Awesome service! Very friendly and helpful.
