-
February 2024 by james Handy
Had to get my son a new phone he killed his so when I get there grab a phone they get it all set up for him they put the screen protector on put it in the bag with the Charger and whatnot so when I get my bill they charged me 40 bucks for a screen protector little piece of glass you can get 3 for12 and they charged me $20 for the charger I'm up there in age every phone I've ever bought which I bought a lot recently came with the charger nice for them to let me know they were charging me for all this then when I called down and ask him about it totally ripped me off and it was pretty much F u we can't help you I'll be switching sooner or later here
-
September 2023 by Jerry Smith
Chris was very transparent
-
July 2023 by Adam Morse
Chris was really nice and fast. Not to pushy I wish I came here sooner
-
July 2023 by John Simpkins
Chris knew exactly how to fix my phone really quick also
-
July 2023 by Michael Pantelich
Chris helped Me set up my internet and made thing so easy for me and my wife
-
June 2023 by Allen Ludwig
Fair prices and the people are nice to talk to Chris helped me with all my questions
-
June 2023 by Gaela C
Great service by Chris and Brandon got me phone set up fast and gave me tips on how to use my phone
-
June 2023 by Roger Miller
In and out super quick way quicker than Miller road
-
June 2023 by Lonnie Severn
Chris was awesome he had me in and out in no time...best store around!!!
-
June 2023 by ronald clark
Chris was very helpful took care of all my needs 10 out of 10 would recommend
-
May 2023 by Bre D
These guys were GREAT! Had to switch my old sprint phone over and they made it so. Damn. Easy. Wonderful, helpful, down to earth techs. Explained everything so well. Thank you gentlemen so very much for all your help and great conversation!
-
April 2023 by Tiffany Collins
Usually when people think about going to any phone store, it's not paired with a positive experience. I have been to this specific T-Mobile store several times for a multitude of questions in services. Each and every time my problem has been solved and customer service has been exceptional. I've never had to wait a crazy amount of time they are always honest and open about what my best solution to any problem would be. Kris and Darren have been the ones to help me every time and they are always spot-on. Their personalities are awesome and each time they deal with a customer it is with respect and efficiency. Glad I have something so close to home to depend on!
-
December 2022 by S R (ExtraCheeze)
Walked in today with the intention of getting phones for myself and my boyfriend and pretty much walked right back out. The little boy with the emo hair should not be in customer service, he obviously didnt want to do any work. He barely looked up from his phone to greet us and when my boyfriend was asking him questions, he responded rudely without lifting his head. He seen me browsing phones and didnt bother offering any input. If you actually want help, go elsewhere. Ive been with Tmobile for almost 15 years and this was by far the worst service Ive ever received...cause there was no service. My bf has been trying to convince me to switch, this may have been the push I needed.
-
October 2022 by Jean
Although the employees at this store was great, as soon as we left we discovered the real tmobile. After many calls to corporate,, we never got service, and then got sent to collections for nonpayment of a service I never received. And again, this was after many calls and assurances that of course I wouldn't be sent to collections. But here I am, in collections. There is zero communication within their corporate departments and locations. Sort of dodged a bullet because their customer service is a joke. Now I get my internet through Verizon.
-
October 2022 by Kimmie Rae
Beyond the fact they don’t even have a sitting area for my disabled husband or kids while I waited three hours to purchase two phone the store is scammy. Sold us two screen covers and we were supposed to get free replacements and 7 months later we have been back numerous times to get a screen cover replaced and every time they don’t have them in stock. Then they told us we were eligible for free phones but never mentioned it’s a two year contract without a contract deal and I would have to pay $700 to pay off the phones in order to close my account. Oh and their unlimited data is not unlimited. Everything they say is half truths. Stay far away.
