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June 2025 by Lonerack
You guys should staff more people, I’m going to turn 50 by the time the line is up
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June 2025 by Dan Gohn
EDIT: Changed from 3 to 4 stars. Drastically different customer service today. Extremely pleasant experience. Not leaving 5 stars though because I was informed today that the cost to print one black and white page if it is emailed over us $1.00 a page. These are shockingly high prices and not even close to what we've been paying. Sad to have to find a new local printing solution :(
Past Review:
Before the change in ownership, I could email documents over the day before and pick them up the next day no problem. I've never had to call ahead as the staff regularly checked the email and if I sent it after hours, it was available the next day and already printed when I arrived. I always include detailed instructions for printing. The last several times doing this I have to ask them to check the email when I arrive and they have to do the printing then. I was told today that it was lucky it wasn't deleted since it was from yesterday.... although they never printed it.
Poor customer service with the current staff.
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June 2025 by joe
Hours are wrong on here
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April 2025 by Kyle Lawson
Out of the few things that I have ever even shipped most had extra fees after the items were shipped. This store said one package weighed 300lbs . And charge me 1500 for shipping from Mi to Ohio (charged a week or so after it was shipped) , It was foam filled seat cushions I carried in over my head, I paid shipping for 150lbs or less to be safe. When I called to dispute it was very hard to get someone on customer service ,I still don't know what is being done I haven't received an email or anything,,, I will not be using UPS to ship anything else...
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March 2025 by Steph A
So far no issues here I’ve only been here to do an Amazon return. Was always done quickly when I was here since all they had to do was scan a barcode and they give you receipt and walk off.
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March 2025 by Shelley Miller
They are very efficient, friendly and helpful! I get in and out in a flash!
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March 2025 by Ashley Clymer
Everyone is always so polite and kind there. Always greeted with a smile. Never had an issue with my Amazon returns or any other shipping/printing needs.
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February 2025 by Candi Robart
The workers were very friendly and worked quickly, but efficiently!
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February 2025 by Jill Sny
My services that I have experienced every time I have been here is amazing. People are so nice.
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February 2025 by April Greanya
The staff at the Clio UPS are always amazing and so patient and helpful!
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February 2025 by Robby Climie
Speedy service, wonderfully polite employees and the store always looks nice and clean.
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February 2025 by Florena Brodman
The manager of the UPS Store in Clio, MI is fantastic! Theresa is always helpful and kind, and she is very friendly, efficient, and professional! Today, I had to call to track a package, and Theresa got to work locating the package for me. She personally called the hub in Joplin, MO to verify that the package was there, AND she was able to confirm when it will be delivered! When she called me back, she thanked ME for my patience, and she was genuinely happy with my gratitude for her help! This store needs to be commended for its work!
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December 2024 by Micki Robideau
Quick extremely helpful and friendly!
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November 2024 by Heidi Kortas
Just dropped off 2 Amazon packages this morning. Staff is always so helpful and kind😁
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May 2024 by Kathy Lukes
Never had an issue. Always pleasant and efficient!
