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March 2024 by Brenda JC
Thank you for providing service before I knew it was needed it. Appreciate you for keeping our home warm. Thank you.
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March 2024 by jeremy rubley
Great customer service
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March 2024 by Jen Callahan
Price gouging is horrendous!
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March 2024 by Doug Riseborough
I was happy with everything but the price. My tank is going to be refilled soon so I am currently checking around for pricing. I was disappointed in the price for my last fill increasing substantially from the previous fill. Therefore looking for other options, although I have zero issues with America’s services otherwise.
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December 2023 by Sandi Fish
I cancelled my service in January due to their extremely high prices and I have had nothing but a fight since. Finally on Oct. 23 the issue was resolved bill was settled and paid (or so I thought). Now I get a bill again for all the money they said they removed from the bill. So I get to call again and argue with these people again! They lie to you on the phone tell you the notes and issues have been added to your account but when you call (and talk to a totally different person) there are no notes stating you have called before. If you try and talk to someone higher up they will not transfer your call or let you speak to anyone else. And to top it all of they have now turned the bill over to a collection agency when the bill was supposedly settled they said they would contact the collection agency and let them know it was paid but today I get a bill from the same collection agency for this bill. This company is nothing but liars and scammers. I’ll be calling again to dispute all this and I believe my next step is to contact a lawyer for some legal assistance. I would not recommend this company to anyone and if you do have them beware. If it was possible I wouldn’t even have gave them 1 star.
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August 2023 by William Wolf
Need more English speaking customer service reps
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May 2023 by Dean Alexander
Always,on time and polite.
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April 2023 by elaine miller
Good job and sometime relax man did went a full to gas. No problem
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April 2023 by Kathryn Clark
Very easy to pay and order propane. Always delivered in a timely manner.
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March 2023 by hunter Caudill
America's always handled my account with the utmost respect. The delivery people are always respectful, friendly, and treats my property and propane tank as if we're their own home. I highly recommend Amerigas to everyone. Service me and my family can count on.Eunice Triplett
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March 2023 by Laura Everline
you quoted me 1.63 per gal and $25. leak test. when you billed me you charged 1.73 per gal and &125.00 for leak test. there is a credit on my account for $34.31 and you have not refunded the $100.00 for leak test. I have asked for this to be refunded at least 4 times and still do not have the refund. I have never had this much trouble with any company i ever delt with.
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March 2023 by Abby Guilford-Ryan
The driver was excellent, great communication especially since we were not there. And very helpful!
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October 2022 by Bill F.
Delivery service was decent and local staff members friendly, but gas price not as good as other local providers. This year we decided to change providers when we added 2 new propane appliances, and to our surprise AmeriGas charged us $150 just to pick up their tank! This was 2 months after we'd paid $144 for a year of tank rent. We thought the agreement allowed for termination of account after the 3 year initial term, but when we terminated after 5 and a half years we got charged for leaving. Not recommended.
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September 2022 by Kati Watkins
If I could give no stars I would. Our house burnt down and they came and got our propane tank afterwards. None of us will be needing it. They are trying to make my elderly mom (whose name it's in), pay for all the propane that was still in the tank when they removed it (which means they got back), almost $500 worth. The guy argued with her till he made her cry. She's been with this company forever. They treat their loyal customers extremely bad (this is not her first issue with them either, just the worse one).
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February 2022 by ALICIA M WILSON
Was on their keep full program and come to find out I was completely out of gas and woke up to a freezing house. When I called them all I was told was that their system was working correctly to read the tank percentage. Come to find out it’s all a lie. There’s nothing on the tanks for them to read or know how much propane is there. They told me it was going to be 7-10 days before i could get gas for something that is their fault. Finally done with them and never returning. I recommend finding someone else and not wasting time or money with amerigas. They are liars and do nothing to make their wrongs right.
