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November 2023 by Lisa Tesch
Went thru the touch free and purchased the works wash for $5 it wouldn't take my cash so decided to use my debit card, big mistake, it charged me $12.00. I usually do the manual but decided to try something different. Never again!! The phone number doesn't work!!
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October 2023 by Andy Richards
Drove thru automatic wash and blew my roof window out. After calling the owner I decided it wasn't worth the argument. Very disappointed in his handling of the phone calls.
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October 2023 by eric osborne
Got a five dollar car wash and they charged me 10. So it ripped me off and there’s no one to contact. Beware !!!!!Service: Auto detailing
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August 2023 by Melanie Ford
I have been going to this wash for years and never had a problem. I went Saturday to the soft touch bay, which I do often. I always get out and look my vehicle over when finished. To my disbelief, there is a huge , deep scratch down the whole back side of my vehicle. Strongly don't recommend going through the soft touch!
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July 2023 by Mac Hutson
An employee at the Coldwater MI location likes to harass people who are just throwing away the trash in their car. I never acknowledged it as a problem until I went to get a car wash today and the worker came up to my driver side window almost sticking his head in my car, asking me what I plan to do there. I said I was getting a car wash. The man then continued on about how people just use the business for quarters. So I said “Why don’t you have a sign?” He replied “I shouldn’t need one” then continued to argue with me about how I have to use his car wash or I’m banned. Made me extremely uncomfortable, so I left. I hope he gets removed from the property. Or at the very least the owners should make an effort, like putting up a sign. Seems like they just want to accost and argue with customers but never make the rules apparent or visible. Extremely unacceptable and unprofessional customer service. From the other reviews I read, the machines will double charge you, and the owners won’t answer if you call to get it settled. Glad I decided not to give them my business.
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May 2023 by Frank FortNation
Good car wash for self service. But had a lady in a Lincoln Aviator drive past "can't be bucket washing" as she told the guy in the next bay to use the swirl maker (the brush). I'm not going to scratch my car with that brush that comes with the wash bay. I'd rather wash my car properly, than to own a Lincoln Shitvator.
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February 2023 by Amber Buoy
Have used this car wash before and it does a good job cleaning the car. This time it charged my card $10 instead of $5 and I tried calling the number on the website and it was disconnected. Only use cash here.
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December 2022 by Quinn S
I worked at this company for 3.5 years, my mother for 16, and my husband for 2. The way I was spoken to about them filling out necessary paperwork for my apartment complex (that would take 3 minutes, if that) was disgusting. I barely got out who I was and what I was calling for when the owner, **** ****** Sr, told me I dont have time for your ****, I tried to explain what I needed and he hung up on me. His son, **** ****** *** hung up on me as well when I was calling to figure out a resolution.
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November 2022 by Dennis Zeiter
It does a good job and doesn't cost that much, top wash/ most expensive was $5. You can get touchless or regular. Same price
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May 2022 by Josh
It is what it is. Older car wash, I personally don't trust the auto wash so I don't use it, but if you're just looking to pull in and manually spray off quick there's usually multiple open stalls and I've personally never had their sprayers or foam brush malfunction on me. I grew up loving the place so I wanna be more positive but I'm also being honest. Maybe it should be more like 2 1/2 stars but I can only rate it in full stars and my heart can't do 2 for this place, it's better than that.
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March 2022 by Megan Herendeen
My husbands truck had gotten stuck in our yard so as you can imagine it was muddy. Him and my 6 year old daughter went into town to wash his truck. While they were doing so, the owner drove up yelling about how he better have all of the mud off of the walls. And then began taking pictures of his truck and license plate. All in front of my daughter who was just having a fun time with her dad on one of the first warm days of Spring. He would have never left the car wash stall in a destructive manor. It was absolutely unnecessary behavior. I can understand if he was driving away and left it a disaster. Not the case.. extremely unprofessional. We will never again support the business nor recommend it.
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March 2022 by Megan H.
My husbands truck had gotten stuck in our yard so as you can imagine it was muddy. Him and my 6 year old daughter went into town to wash his truck. While they were doing so, the owner drove up yelling about how he better have all of the mud off of the walls. And then began taking pictures of his truck and license plate. All in front of my daughter who was just having a fun time with her dad on one of the first warm days of Spring. He would have never left the car wash stall in a destructive manor. It was absolutely unnecessary behavior. I can understand if he was driving away and left it a disaster. Not the case.. extremely unprofessional. We will never again support the business nor recommend it.
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March 2022 by April Farrell
I purchased the $5 car wash with my credit card but I was charged $10 like everyone else in this review. This isn't the first time. Never again will i go back there. I would give negative stars if i couldService: Auto detailing
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February 2022 by Jeremy
Coin wash was ok. Didn't work the greatest, managed to get the salt of my vehicle. Bay was pretty nasty
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January 2022 by Brandon Stemple
Took $10 from my card.did not open door for car wash. Tried calling number listed. Number is disconnected. Would like a manager or owner to contact me and reimburse my $10 please.
