Consumers Credit Union is a locally owned, full-service financial institution. The staff is consistently described as helpful, friendly, and professional, making members feel like family. Reviews highlight positive experiences with mortgages and loans, where staff expertly guide members through the entire process, explaining everything clearly. The customer service is noted as being measurably different and a return to service as it used to be. Members report totally positive experiences, feeling truly blessed and well-assisted in achieving goals like new home purchases and home improvements.