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November 2023 by Mark Bassage
Kyle was very professional on helping my wife choosing the right car for her. The whole team at Royal is first class
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November 2023 by Geneva Bontrager
I bought my last vehicle here the sales men here are awesome and always greet you with a smile and the willingness to help with whatever is in their power to help great guys!
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November 2023 by Joie
The whole team was very nice and helpful. Kyle and Mike were kind and walked me through the process of leasing as it was my first time doing so.
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October 2023 by Dustin Miller
The service department, and advisor Brad are very impressive.Nothing but honesty and straightforward answers. No push, hassle, or hidden agendas.I would definitely consider bringing a vehicle here again, or maybe even a vehicle purchase at some point.The cashier lady was also very pleasant and helpful as well.A very nice, relaxing atmosphere.
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September 2023 by Grace
First, I'm sold a 2020 equinox 5 weeks ago, that had 2 chips in the windshield (I didn't notice, it was raining a little). I had to file a claim already to get them fixed.Then, a tire that I had to put a air in twice in a month.Then, the A/C won't turn off completely. Took it back and the "Parts Mechanic" told me "That's just how it is"..I'm not that stupid. I showed him what the book writes on the A/C system. Didn't change his mind!!! The only person that cared about my tire was the man at the desk... got it fixed and they charged me 40.00..Never again.. Don't really recommend..
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September 2023 by Steve Franks
Thank you to Royal Chevrolet on our new truck. Mike Evon is such a pleasure to do business with. He is so calm and efficient with the process. We couldn't be happier with our truck and the great customer service we received.
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August 2023 by DailyJoy
Overall I am satisfied with the service although I really would have liked for my tire pressure to be set in tires. Sounds minor, but it kinda makes me wonder what else wasn't done. I would recommend because I am assuming that I received the required service for a oil change and I liked the customer service received.
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August 2023 by Stacy Cornell
I got a call from the dealership that said the microchip from the recall on my 2022 blazer was available to get put it so I could have heated seats. I said great. I was going on vacation and they said I could leave my car there while I was gone for a week and would be finished when I got back. Cool. I went to pick up my car and found out that the microchip did not get placed in my car because it was in back order. Why would I get contacted to have this done when they did not have the part. What a complete waste of my time. Very unhappy. Very poorly handled.
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August 2023 by Pat Herman
Great experience, wonderful staff. Thank you for going the extra mile and making me feel like a valuable customer with answering all of my questions and concerns.
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August 2023 by Bernie Metten
My salesman was Kyle and he was great! He worked hard to get me in my new car.Friendly,knowledgeable,and eager to make sure I got what I wanted.
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June 2023 by JANET CARPENTER
Chaz Sargent has excellent customer services skills, and has gone out of his way more than once to make sure we are satisfied, and that our vehicle is properly serviced. We paid to have our Traverse detailed in March, and the inside was barely touched. Chaz made it right with us.The body shop manager took care of a bubble issue on our Traverse hood, and had it repainted.
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May 2023 by Alice Smith
I had a very bad day as both my vehicles were deemed unsafe. Royal Chevrolet was wonderful and helped me buy a wonderful used vehicle plus got me financing. They all helped make a very stressful day better and got me into a wonderful car. Thank -you so much for everything.
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May 2023 by Brian Lansley
Brad was great to deal with. He was able to fit my truck in for service so we could continue on our travels to Mackinac!Thank you so much Brad and the service team at Royal GMC!
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May 2023 by Amanda Gates
Very fast and friendly service! Best place to go if you're purchasing a vehicle or looking to get your vehicle serviced! Very honest and to the point!
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May 2023 by Eric Gerdes
Friendly greeting, fast scheduling and 30 minutes total for Oil Change & Tire Rotation. Well done!
