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January 2024 by Pati Smith
My prescriptions were transferred to Walgreens when Rite aid closed. I called for refills was told they would contact my doctor for one prescription as I had no refills left. Called back 6 days later and they tell me I never had a prescription for the one that they were going to get refills from my doctor on. I’ve been talking that prescription for 10 years. After watching the pharmacist and her technicians goof off and toss things I said I’m calling CVS. I called CVS got my prescriptions transferred only to find out Walgreens didn’t transfer all of them. What a disgrace the Coldwater Walgreens is. I will never go back
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January 2024 by Nicki Hickerson
Literally every single month they don't have enough of my medication so they only fill a partial and then the pharmacy techs are very rude about it like I am inconveniencing them. They also almost always put in old information for my insurance so it first comes back not covered and then I have to call and have them fix it. Absolutely terrible customer service.
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December 2023 by Christina Demartino
They talk real greasy about customers.. loud as hell, the whole store can hear you. Oh there’s your “favorite”… I’m talking upfront, not the pharmacy.
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October 2023 by Drew Y
Clean store good prices
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October 2023 by Christian Sours
Tool photos of my kids and decided to use Walgreens to get them. Had to fight to get my photos and go inside and sign some paper. Apparently because I have money and can afford to take photos in a professional manner I have to prove that I took them. What a joke.
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August 2023 by Barbara Tanner
Always have had 5 star care, but now we have to be called"dear" 5 times when we pick our meds. How unprofessional...PLEASE ADDRESS CUSTOMERS AS SIR OR MAAM.
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August 2023 by Maddison Earl
do not recommend getting passport pictures done here. Very low quality, bad lighting, they don’t show you your picture before just printing them!
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June 2023 by C B
This pharmacy is AWFUL. I call over the phone to refill a prescription. Get there to pick it up and they say I never refilled it. The staff is rude and need trained better. Save your time and go to another pharmacy. I will be.
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May 2023 by Tyler Peck
Pharmacy staff is incredibly rude and inept. Will not be going back.
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November 2022 by James Willis
i use walgreens for all of my prescription fills plus they carry the workout supplements i like...however, the reason why im a customer of walgreens is bc one of the pharm techs Airyenn She is outstanding. She always knows what i need to go with certain rx i take, seems to really know where things are behind the counter with Airyenn im back on the street in no time and i cant tell you how much i appreciate that..Shes always great with other customers....a pharm tech with the skill and personality of Airyenn should be gold to walgreens .. whatever walgreens pays her its not enough
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October 2022 by Tristen Miller
They have denied filling prescriptions for a Hospice patient dying of cancer, multiple times, even willing to get into arguments with our Hospice care team about the medications needed.Thank you for making my dying father's pain so much worse. We really appreciate it.
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December 2021 by Mary M.
Extremely poor customer service in the pharmacy. Very condescending in answering questions regarding medication. We will not be back! Also, I hope as health care professionals, pharmacy staff is aware that masks should be worn over the nose!
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October 2021 by Laura F.
I think is one the most clean Walgreen I been at and friendly too. Always asking if you need help, always keep in with the line, everytime I go you can see them working on something even the cashier is helping on the floor. Pick up order are always made in time. when I can't find something they will offer to help and check in the back too. Manager are always working too. This store have the real real work morning and night shift no matter what, same energy. Thanks for the awesome service and for the organization
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April 2021 by Marc Tassin
Apparently, despite the signs that say masks are required, masks aren't required. Per the employees, they don't ask anyone to put on masks. Seems like a bad choice for a health based business giving COVID shots. Plus side is that the staff are extremely friendly.
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March 2021 by sarah ellison
Slower than Meijer pharmacy which I thought was impossible.