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November 2023 by Mark Gamble
In stock and a great price. Service was exceptional
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October 2023 by Zebulon Hirsch
Usually I would give a good review to this autozone because everytime I have been here it's been friendly customer service and they answer all my questions. But today I had a distributor cap and coil that I needed to order for a 6volt system for a tractor (which I have don't before at autozone no problem at all) . The guy asked me what it was for and I told him a he got pissy because he needed a make and model, and I told him I'm not sure all I know is its for a 6v system positive ground. He then made the comment that well i guess Ill have to look through everything while the entire time looking pist off, irritated and shaking his head, making me feel like I was in the wrong for not knowing a part number to cross reference, which I ended up having to look up on my phone and give him a part number because he was too busy shaking his head at me the entire time. I got pist and stormed out and probably said some things that I shouldn't have out of anger which I am sorry for. But out of all the parts stores I have been to, I've never had a sales associate shake their head at me and be irritated at me because I don't know a part number to parts I just took off a engine. Apart from the one incident today, it's not a bad store and very friendly, I don't know if the guy had stuff going on or just didn't wanna work today or didn't wanna do his job I have no idea. But I hope his attitude towards customers change.
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October 2023 by F G (Hank)
They were polite and all business which is how I like it. Prices were good and the man there was well informed no doubt about it. I will go back when needed
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September 2023 by Brandon
Great store! Only been 3 times but great service! Last time I placed an online order and it was ready at 8am when I got their. I've never given another autozone 5 stars, but this store has my vote. I'd like to give credit to the man I have dealt with, customer service is key to me, but idk his name.
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August 2023 by Yogi Yarbrough
Had a frustrating issue with an electric/alternator issue and Brian was a big help!!! Thanks!
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June 2023 by Brian Rogers
Clean organized store, fast service
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May 2023 by Frank Kibler
Always have what I need
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May 2023 by Shaneka Motton
Great service
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April 2023 by Thomas Goshorn
Conveniently located and always has what I need at a reasonable price. The people there are helpful too.
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April 2023 by Chris green
Not very helpfull or friendly
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March 2023 by NIZAR Z.
Always found what I needed
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February 2023 by Chelsi B.
Employee asked upon entering what we were looking for, and my husband said we were looking for a radio harness. The employee directed us to aisle 7, where we easily found what he was looking for. The store was clean, items were well stocked, and everything was presented in a way that made it easy to find what you're looking for. Overall, it is a fairly average Auto Zone, although this location is one the newer side. We typically go to the Benton Harbor location simply based on location, but we were heading home from Kalamazoo, so this location was on our way home after stopping by a gas station, so we decided to pop in. If you need something, this is a decent place to pop in.*Rated three stars because it's average and decent*
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December 2022 by Steve P
Very helpful staff
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November 2022 by James Howard
Good parts store but getting expensive though.
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October 2022 by Aaron “Soul man” Nezamis
Very poor customer service. Went in for an oil change. There catalog by the filters only goes back to 02. So I ask the guy behind the counter and he just tells you a number. He should have went and got it. The vibe in the whole store was not customer oriented.
