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November 2023 by Leona Hardy
This particular store has a terrific staff. The system for getting the prescription to the pharmacy and then to the patient is unreliable and frustrating. Sign in doctor's office says check with pharmacy first before calling doctor about prescriptions. When I call pharmacy they say "no" no prescriptioncalled in. This circle dance started on Tuesday November 21.Pharmacist said the prescription would be ready Friday November 24. I called on Friday and there was no order for prescription. Doctor's office was closed. I waited until Monday. The Rite Aid pharmacy had no prescription. I called doctor, they had called prescription in on November 17. They sent the request again. I received my medication on Monday November 27. Terrible system.
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November 2023 by Greg Williamson
For the pharmacy at this store, ignoring; the phone, people waiting at the drive through, and people waiting in line inside, appear to be standard operating procedure. Walgreen is a bit of a drive for me, but the drive is becoming more worthwhile every time I have to deal with this pharmacy.
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November 2023 by Mike C
Great pharmacy and is run very well. They always have the products I'm looking for in stock and plenty of help available from the associates.
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September 2023 by Thomas Allen
The price charged for generic over the counter allergy remedies is criminal and a perfect example of price gouging. Stay away unless you enjoy throwing your money away.
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September 2023 by Moriah O
Good luck ever getting a hold of anyone to talk to as they never answer the phone. When I finally did get a hold of someone they told me my prescription was ready and when I arrived they didn’t have it ready. I went back the next day and they only refilled 2/3 of the prescription’s my doctor called in. I then had to call them several more times to finally get them to refill it.
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September 2023 by Moriah Owens
Good luck ever getting a hold of anyone to talk to as they never answer the phone. When I finally did get a hold of someone they told me my prescription was ready and when I arrived they didn’t have it ready. I went back the next day and they only refilled 2/3 of the prescription’s my doctor called in. I then had to call them several more times to finally get them to refill it.
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September 2023 by Annie Gilleran
Iv had many bad experiences with this pharmacy, they are rude and unhelpful. After my most recent experience I do not plan on returning and will happily find a new pharmacy.
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June 2023 by Sally Bommer
I tried to drop a prescription to be refilled at the drive thru on Tuesday May 30th at 1:55 pm before a 2pm dental appt thinking I could pick it up after my appt. I sat there watching a woman restocking something in the window wondering why she was ignoring me then I noticed a sign hanging crooked on the glass that said the pharmacy staff was on lunch untill 2pm. I left and came back in an hour. I drove up to the drive thru that said " drop off" only to have a very loud not very personable woman yell at me over the speaker that the lane didn't work and I would have to get in line behind everyone else and wait. So I did. While sitting there I heard her being rude to the car ahead of me. They left. I rolled up to the window trying to get my stuck window to roll down while this woman yelled 2 times "WHAT CAN I HELP YOU WITH!" She took my refill bottle and told me it would be at least an hour to refill a cholesterol script of 6 pills. Now I have to drive back there tomorrow to get it. She was loud and very unfriendly. I can except the pharmacy being closed completly for lunch on the middle of the afternoon, and I can accept the "drop off " lane being broken but I can not tolerate the rudeness of the employee working the window. So my suggestion is to put a cone in that lane that signifies it is out of order so customers dont need to be yelled at and embarrassed and maybe stagger the lunch breaks so at least your customers can drop off their prescriptions and hire people that have some people skills. I will now find another pharmacy.
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May 2023 by Mike
I was supposed to pick up a subscription but they had me there for 40 minutes waiting I had left the dentist office and the order was placed at 10:30 so I was waiting 40 minutes for them to fill the bottles that's ridiculous and nobody was there as far as customers very very poor service I recommend not giving your medication from them I was in so much pain with my tooth and they had me just sitting there for no reason if you have customers and you're really busy I understand but just sitting there and nobody's even there and I'm a customer and you don't take care of me You got me waiting 40 minutes 10 minutes maybe 15 it should have took at most and that's being generous I will never go back there!
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April 2023 by Autumn Phillips
Always clean always quiet. Associates are helpful, never to busy. Pharmacy on the slower side but what business isn't after covid with staffing issues and high expectations.
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December 2022 by Pamela Warman
My 83 year old father who has congestive heart failure had to wait for 45 minutes for a flu shot he had an appointment for and then was yelled at by the pharmacist and treated horribly. Never had issues before. We understand they were probably busy and short handed but that is no way to treat an older very sick person. Dr office was out of the flu vaccine or he would have got it there.
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November 2022 by virgie sutherland
Fix the Pot Holes in Coloma Rite Aid.You can't even drive without dodging holes.And the Problem isn't anything new. Been that way since summer.
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October 2022 by Christine Fox
Love this storeBUT PLEASE FIX THE POTHOLES!!!!!!!!!!!!!!!!!!!!! In the parking lot!!!!!!!!!!’
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June 2022 by Dan Carlson
I cannot say enough good things about this pharmacy! They are wonderful and very helpful. The staff is great!
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December 2021 by Sarah Spitzke
Absolute trash. These people shouldn't be so bad when they're messing with people's medications. Do yourself a favor and drive a little extra to go to meijer or hey they share the lot with a hardings pharmacy
