-
September 2023 by Timothy Isaac
Terrible online service - list out of stock items as in-stock, take your money, then don't tell you until 10 days or so after you've placed an order. ZERO communication from the shop until I initiated it (after TEN days).Second time this has happened. Also ordered a "Flat Rabbit" and it was a literal piece of junk- felt drawn on with magic marker.It's a shame that a once giant of the magic shop industry is now saddled with such poor customer service. I will continue to use Penguin or Vanishing Inc. - their customer service is always top notch.
-
June 2023 by Nicholas Jones
Brought my kids here to check out when we were visiting the area. It has tons or old magic photos and lots to look at. The workers will be able to show you a lot of magic tricks. Of course, as they say when you ask how it's done is "the trick is told when the trick is sold." So it's a buy and learn. Unless you want to be cheap and look online but that takes the magic out of it.There are magic tricks ranging from cheap $10 ones to much more expensive. Depending on what you're looking for. I highly recommend coming in and checking out the store in person. There are a lot for beginners. I'm glad my kids will be able to go home, practice, and head back to school with a trick to show off to their friends and classmates.
-
December 2022 by Scott P
Have done business twice with this company and it has been troublesome and costly. Both occasions involved a return and refund, having been sent the wrong item. The first occasion four years ago was a real battle getting a return/refund having been sent the wrong item but a return was eventually secured after complaining publicly on a Facebook review. The return was offered only in exchange for taking the review down! You will see Abbotts have since disabled their Facebook review facility as I was not the only one having issues. The second time a few weeks ago was less troublesome getting a return after opening a PayPal case but it did cost the shipping both ways. The item was not quite as advertised and wasn’t functional. It did require an international phone call from the U.K. to the USA after two weeks as it had not been sent and there was no reply to messages. When it did arrive the item was of no use.You will see other negative reviewers on Google Review reporting issues of poor communication. I am sure there are many satisfied customers at Abbotts but it’s probably best to walk in to their charming shop and see before you buy. There are more proactive and communicative magic dealers around.
-
November 2022 by Scott Penrose
Have done business twice with this company and it has been troublesome and costly. Both occasions involved a return and refund, having been sent the wrong item. The first occasion four years ago was a real battle getting a return/refund having been sent the wrong item but a return was eventually secured after complaining publicly on a Facebook review. The return was offered only in exchange for taking the review down! You will see Abbotts have since disabled their Facebook review facility as I was not the only one having issues. The second time a few weeks ago was less troublesome getting a return after opening a PayPal case but it did cost the shipping both ways. The item was not quite as advertised and wasn’t functional. It did require an international phone call from the U.K. to the USA after two weeks as it had not been sent and there was no reply to messages. When it did arrive the item was of no use.You will see other negative reviewers on Google Review reporting issues of poor communication. I am sure there are many satisfied customers at Abbotts but it’s probably best to walk in to their charming shop and see before you buy. There are more proactive and communicative magic dealers around.
-
August 2022 by Brandon Pacheco
Magic Festival is far to expensive for the average person. $350 just to ENTER the vendor room. If you are a casual fan of magic or spook shows, this event is not for you. Never got a response to the email to them. Called everyday for a week to get details before someone finally answered the phone. Glad they did before I drove the hour to the dealer room before I found out there was a 350 charge just to see the vendor I was looking to buy from.
-
July 2022 by Elvis4vr
The grandfather of magic shops. An old building, squeaky floor, but a lot of unique magic tricks and illusions
-
May 2022 by Skippy Ernest
People are very friendly and they can tell you more about magic tricks
-
March 2022 by Lisa Palombi Miller
Our special needs students enjoyed a magic show at Abbott Magic! It was great fun for everyone who attended!
-
February 2022 by Erik S.
I stopped in on a whim because I was looking for something to do and got nostalgic for the neighborhood magic shop in my home town. My experience here was almost identical, a laid back drop in to talk to some people Doing what they love. I definitely will return if I'm back in the area!
-
January 2022 by Joe Smuckatelli
Absolutely zero communication from this business.Every item purchased was previously opened. One item was missing the original packaging box the item was to come in. Bag was even torn open.Phone calls made. No one picked up.E-mails sent, again... no response.I will NOT recommend this business.My advice is to shop some where else.
-
January 2022 by Jane Morrow
We have THE BEST time at the annual Magic Festival. The shows and street performers are always amazing and entertaining. And the vibe during that week is high energy. Abbott Magic is a jewel and we are lucky to have them.
-
October 2021 by Ally Peck
Kindest and most welcoming experience...found all I was looking for ✨✨✨✨??♥️
-
September 2021 by Sergio Arana
What about reimbursing the 300$ you owe me from the convention ??? I got a positive PCR so I called ahead to let them know and their answer was: TO BAD , my Wife said no money back!
-
July 2021 by Josh Thrush
Loved it
-
February 2021 by Beth Guisinger
Went in today to check it out for our 6 yr old birthday as magic is his thing right now. We got our own personal magic show and he got a sale. Such a fun trip!
