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January 2024 by Natalie S.
I brought my deceased cat to this office who unexpectedly passed away. The staff was friendly and we're expecting me when I arrived. They allowed my family and I to spend as much time with him and were very sympathetic. Thank you MedVet Commerce.
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December 2023 by Megan L.
I understand when it comes to your furbaby it's a big deal but I'm really not understanding all these bad reviews. I've had to take my cat here twice and for being a vet it's one of the best experiences I've had, especially after dealing with (in my opinion incompetent) Drs from Angel Animal Hospital. The tech was very thorough in asking questions and answering all of mine. They were able to figure out what was wrong with my baby and explain everything to me in depth and walk me through potential problems that could arise in the future. Both tech and Dr seemed very compassionate and knowledgeable. I wish this could be my primary vet to be honest.
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November 2023 by Christa Williams
The staff was really caring and understanding as we brought our dog in for emergency care. They explained clearly the treatment plan each step of the way, as well as clearly told us the anticipated cost of services along the way so as not to sticker shock us. They treated our baby like their own, making her feel like a celebrity while she was there!
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November 2023 by Annie Quinlan
Everyone here treated my cat with great care and listened to my concerns carefully. They went above and beyond. The wait time to be discharged was long but communication was clear, we were told it would be a bit as they were understaffed that evening. hopefully I will not need to go back but if I do I would feel comfortable returning.
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November 2023 by Mannii R.
I have had 2 awful experiences here. The first was during COVID when I had to put my baby down. They spelled their name wrong so all of the items I purchased came in the wrong name. MedVet refused to acknowledge their mistake. The second experience they would tell me one price and then send me an estimate with completely different costs. This place only cares about lining their pockets. This place truly prays on emotional families and the hopes they have enough money to cover their excessive bills. If you can't or won't pay their attitude completely changes.
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November 2023 by ZZ The Barber
Iv been here a few times, definitely some sticker shock sometimes. But typically after the deposit the price typically isn’t the estimated price. Usually lower, they will sit a talk about what’s affordable and help you make the best decisions for your animal and you. Iv always been able to call and just ask questions, and they have always giving me helpful advice for free, which is why I look at them as a community leader in the field. Other places just say come in or no comment, I would recommend them for any questions or emergency services.
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November 2023 by James Mryncza
My dog needed TPLO surgery and they were able to get my boy in fairly quick thank goodness. The hospital itself is exceptionally clean and very impressive. If you have never been through this process it is very involved and can be complicated if your the nervous type like me. Thankfully the doctors and care team are very well qualified. Only downside is I found the cost to be a touch on the higher side compared to other hospitals, but the care staff and post surgical support has been AAA+, they are incredibly patient and thorough. The entire staff has my confidence. Thank you again
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November 2023 by Joe Malec
We had to come from Canada to get our puppy a CT scan for a liver issue. As soon as you walked in, we were greeted by a friendly receptionist. Our Vet Tech was next level nice and compassionate. And when we saw the doctor, she was amazing and didn’t rush, answered many questions honestly and interacted like we were old friends. It was an amazing experience. We don’t even get this kind of care for humans in Canada.
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November 2023 by Cecilia Kendall
MedVet as a whole was absolutely wonderful in the help with my puppy going into shock. They were all so incredibly kind and willing to help to answer any questions my family or I had. The stag was incredibly compassionate and helpful, even down to sneering any silly questions I’ve had since bringing her home. My puppy had to spend the night with them and while I’ve never had to leave her overnight, after meeting the staff she would be with, I had full confidence that my dog would be taken care of with love. I would love to say thank you again to all of the staff for helping me be able to bring my baby home.
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October 2023 by Lily Blackh3art
Made our baby feel better - he got some medication and since coming there has been seizure free. We can’t thank you enough. I would highly recommend, we did call other locations prior to this one, but none had the experience working with seizures or someone on site to test him. So thank you ?
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September 2023 by Jocelyn Devine
I cannot say enough great things about the staff at MedVet. Our cat had an emergency. They rushed him in and made him comfortable. They were clear about options and costs. In the end putting him to sleep was the most humane thing to do. The vet and assistants helped us so much emotionally and were so kind. It was a horrible event but they did a great job helping us ❤️
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September 2023 by Nicole Germaine
Always great experiences with MedVet! When urgent situations arise with our boy, even an hour away MedVet is our place to go. We hadn’t made a visit in a couple years until yesterday when we brought in our pup Kimber for a suspected injury to his leg/foot. While busy as can possibly be, the staff is always as attentive as possible and so kind and caring! We will always recommend MedVet to anyone needing the best care for their furry friends! Thank you for always taking good care of my boy!
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September 2023 by Teagan E.
My family made the difficult decision to put my 16 year old dog Brie, to sleep as she was dying from kidney failure. Understandably, we were under a lot of emotional distress and we wanted to make the processes as seamless as possible so we filled out the necessary paperwork ahead of time. Unfortunately, when we got there at 11pm on Wednesday night they were doing a shift change and they were unable to locate our paper work. The lady who handled our admittance completely lacked any sympathy for our situation and did not apologize once for losing our paperwork. We had carefully filled out prior to arriving and this consequently made the situation even more difficult than it should have been. On the other hand, many people did show compassion and understanding, such as the women who let us stay with Brie well she started her IV as well as the vet who explained everything to us. Brie was more than a pet, she was our family and we practically grew up together. The medvet clinic did send us a card in the mail with condolences and hand written notes from many employees which was very thoughtful and kind. In summary, The lady at the front desk would be given zero stars for her horrendous behavior and the vet techs and vet would be given 4.5 stars for their kindness and compassion.
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September 2023 by RalyGrl
I cannot say enough positive things about this facility and their employees. I have taken 3 of my dogs here. The first time, while tragic really told me just how much the staff cares. We were out of state when our old boy fell very ill and was having seizures out of nowhere, our sitter rushed him to MedVet and they walked us through every step and called often with updates. We had no way to get home quickly enough and unfortunately his body was shutting down at 2am. They kept him as stable as they could until my father and best friend arrived and they allowed them to video chat us to say goodbye to our sweet boy. We knew if we ever had another emergency MedVet is where we would go. Since then we have had to take 2 of our other pups in, both of which were taken great care of. One in which they have saved. Thank you to the kind, empathetic and compassionate staff and great medical team!
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September 2023 by Katrinia Kovacs
Everyone was so kind and compassionate. They did an excellent job at keeping my nerves down, updating me often and were just personable. Price was very reasonable. I have already recommended you to my neighbor who has 4 dogs and a cat. I can’t thank the staff enough for moving quickly and getting my girl feeling better.
