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December 2023 by Kelly M
Not even in storage for 3 months and I just got a notice that my rates are going up $40 per month. What a SCAM! I’ve been to the place 3 times now and this was the first time happening. I kinda miss when this was Beyond Storage and the price you were quoted was good for a least a year. Can’t say I will probably ever be back after this. Very disappointed customer!
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November 2023 by Jacquie Kovach
Sam and Merissa have been very helpful there past months and look for them every time I go to the storage.
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September 2023 by Steven Getts
Good place to store stuffbut sometimes there wasn’t a cart to use. and you constantly have to put in your code to go through the doors bringing your stuff in to fill in .
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August 2023 by Angela Martinez
My Fiancé and I went to the Public Storage location in Troy at 1404 E. Big Beaver road. The lady that assisted us was very Helpful, The name of the representative that assisted us was Teri. We thank Public Storage for training their employees so well and her personality was very up-lifting! We are Very pleased with the Service that she PROVIDED us With!!!!!!~ :)Dave & Angela:)<3 :)Happy Customers(:
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August 2023 by Bryan R
Pretty decent facility. Sometimes it gets crowded. People are nice. Giving it a 4 because sometimes it's way too humid and it's supposed to be temp controlled.
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June 2023 by McMillans Bulldogges
Sam was very helpful with our unit I recommend public storage when looking for a storage unit
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May 2023 by John Smith
Sam helped me out after buying a unit at auction. She is phenomenal. Would definitely use this place in the future.
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March 2023 by Bryce Stezskal
We just moved from another state and while looking for a house, are keeping our things at this public storage. They are so clean and the move in process was easy. Also, when we had a rate issue we called them and Sam the property manager helped me and was so kind and quick to find a way to help us. highly recommend this location!
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March 2023 by Bryce Garczynski
We just moved from another state and while looking for a house, are keeping our things at this public storage. They are so clean and the move in process was easy. Also, when we had a rate issue we called them and Sam the property manager helped me and was so kind and quick to find a way to help us. highly recommend this location!
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March 2023 by Jude Irudhayaraj
WORST STORAGE FACILITY. They cut my locks for 5 days delay in payment and charged late fee also. Insane, I have to end up buying a new lock and late charges. They don’t have a courtesy to call me before cutting my lock. ZERO Customer Care, all they care about is how to steal money from the tenants. I am moving out of this facility, there are really better ones out there.
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March 2023 by John P.
We originally rented the space from Beyond Self Storage when it opened and have been there since it opened. Once Public Storage took possession of the property it the prices skyrocketed and the facility has become dirty and no longer secure. The carts are always nasty and the elevators and floors are no longer maintained. If your ever in the garage portion a minute after 9 it will lock you in the facility.
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February 2023 by Maria
This storage has a horrible set up. If you can go elsewhere.There is no easy way to get inside and once a moving truck is inside you have to wait to get there to access your stuff or push the cart out into a driveway that is not shoveled (it hasn’t snowed in 3 days). Almost like no one cares here and does not want to make it easy for you.The office is locked during hours of operation with lights on and jackets inside. It is climate controlled and the units are very cold inside.Only pro there is bathroom on the premise. For what you pay and new building it was not thought through. What a mistake to rent from here.
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January 2023 by Maria Kosmalova
This storage has a horrible set up. If you can go elsewhere.There is no easy way to get inside and once a moving truck is inside you have to wait to get there to access your stuff or push the cart out into a driveway that is not shoveled (it hasn’t snowed in 3 days). Almost like no one cares here and does not want to make it easy for you.The office is locked during hours of operation with lights on and jackets inside. It is climate controlled and the units are very cold inside.Only pro there is bathroom on the premise. For what you pay and new building it was not thought through. What a mistake to rent from here.
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January 2023 by Kyle Blessing
Sam made this experience painless and did it professionally with a smile I could recommend more for anyone else who needs a nice clean space that’s warm when it’s cold out there
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October 2022 by Lisa Robinson
I have been using the units at this location for a couple of years now and I absolutely love it! My favorite is the easy access when using the app on your phone to open the gate. Huge thank you to Emma, who went above and beyond to help me!
