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“I was helped by Donna today at the Union Lake location. I received some of the best customer service and information from her, that I decided to leave this 5 star review. She is one of the most positive, helpful people that I have met at that location. My experience today was better than usual, but that location has a very nice staff. This is the reason I have accounts there, way better than most big banks.”
“I just want to take a moment to thank Joe at Community Choice Credit Union for his outstanding service. From the moment I walked in, he was incredibly polite, professional, and genuinely eager to help. He took the time to thoroughly explain everything, ensuring I had a complete understanding of my options. His patience and knowledge made the entire process smooth and stress-free. It’s rare to find someone so dedicated to excellent customer service, and Joe truly went above and beyond. I highly recommend working with him if you’re looking for a seamless and informative experience. Thank you, Joe!”
“We loved our experience working with LMCU. Mark Orr helped us acquire a loan to buy a new home. He was very attentive and generous with his time. He also made sure to explain everything thoroughly, every step of the way, which was very helpful given that we were first time home buyers. We will definitely be recommending Mark to friends and family in the future!”
“Chelsea was very helpful and getting the loan through was a piece of cake. I always enjoy working with LOC! They make it easy to do almost all my banking without having to step in their door but when I do they're always very helpful and friendly.”
“I had Cathrene working with me on my personal loan and she was si kind, pleasant and I would like to extend my appreciation for her help! That is why I am a member. Really appreciate the kindness. Kim Polulak.”
“Tracy is phenomenal. She helped me with my loan process for my vehicle. From beginning to end, including communicating with the dealership about title work and my plates, I greatly appreciate her. You guys should give her a raise.”
“I walked into this branch to take care of business for my elderly parents. From the moment I walked in, I felt welcome. Emily directed me to her window and she couldn't be nicer. She helped with my, not-so-everyday paperwork. Emily was very friendly, professional, & efficient. I felt comfortable and confident in her experience. She didn't miss a beat by explaining the various accounts I may be interested in for my parents once they sell their house. She knew every detail about each one! I was impressed. Thank you, Emily!
From there, Kristen finalized my paperwork in her office. Wow! Thoughtful and professional is how I would describe Kristen. I had a video appointment that came about 45 minutes early while I was there and Kristen offered the empty conference room for me to take the call. I felt like I was at a friend or family member's home the whole time I was at this credit union. I left briefly to wrap up the video call and returned to complete my paperwork. I felt like Kristen was an old friend. I gave her a hug, thanked her, and she gave me 2 dog treats to give my dog, Maggie when I got home. (We talked of our love for dogs) : ) Thank you for everything, Kristen!”
“Credit Union One is the best in handing transactions from other banking services.I’ve been with Credit Union One for over 20 years. They are still excellent in banking services.”
“Credit union one has been amazing. I’ve had a very good experiences with them. They treated me well.
Both Farmington branch and the Ferndale main office. They were kind considerate knew what the problem was and Handled it. They were concerned about me and took care of me. Thank you.”
“Aida Cavali was incredibly helpful in refinancing a vehicle and purchasing a new one for me and my family. Fastest closing I've witnessed when it came to purchasing a vehicle.
Highly recommend Aida for your future purchases - thanks again”
“I have three loans with this institution... this is a great bank to work with very friendly associates they are very helpful .. I would recommend this Banking Institution to anyone interested....”
“Shoutout to Stephanie, the Teller who assisted us at this location, as she was amazing. She made the experience completely seamless and was professional, friendly and efficient. I would highly recommend this location for your needs.”
“I've been a member for 30 years and this branch is hands down the best one I've ever been to. When giving out raises this year, this branch staff should get a raise across the board. Josh is doing the lords work by having to deal with myself and my family. The branch decor was improved greatly this year when they replaced the eye sore of a missing mini fridge in the lobby with a brand new, working, somewhat stocked mini fridge of water. Studies have shown that 10% more loans are originated when there is a full service coffee bar in a bank lobby - something to think about for 2025 branch investment allocations. Seriously: A big thank you to the entire Wixom branch staff for all of their extra effort, constant patience, and general upbeat attitude. Keep up the great work!”
“DFCU Financial is a great place to do banking.
Services are diverse and incredible. The staff is exceptionally professional, very knowledgable, and exceedingly friendly.”
“Every transaction that I’ve done here has been smooth and easy!!. Everyone I have spoken to has been very helpful and knowledgeable. I couldn’t be happier with Vibe Credit Union”
“Debbie and Katrina were so extremely amazing to work with. They made the process really simple for 2 auto refinances and went above and beyond to make sure I was informed about everything I needed to know. 10/10 best bankers I've had the pleasure of dealing with. Thank you guys”
“I have been a member of the CFCU Wixom location for a couple of years now and it is fantastic, aside from one bankteller. He has been continually rude to me every time I have had him helping me out. I am a younger woman and I feel as though he does not respect me at all. I have noticed how differently he treats male customers, my dad included, who had this bank teller help him out through the drive thru while I was in the car and was treated significantly better than I usually am (I offer the same kindness as my dad). On my most current visit there I was depositing cash, and he made an incredibly passive aggressive comment about how all of my bills weren’t facing the right way, when I have come in there countless times before without having to do so and even if he wanted me to, there was definitely a nicer way of saying it. I apologized, and he said nothing. He then kept noticeably sighing which is so petty. I love this bank, and I think it’d be a better place for everyone if these concerns were brought to attention.”
“Absolutely AMAZINGLY AWESOME EVERY TIME! Spot on efficient! Knowledgeable! Guaranteed a smile and not forced. I’m very appreciative of ALL & EVERYTHING they do!”
“Alliance CCU has been my bank for almost 40 years! I can’t speak more highly of everyone! Today Lisa and Erica made my day with their kindness and empathy! This truly is the best financial institution!”
“I vibe with vibe they have great customer service! Also, the affordable payment options loans. If you lose your debit card, you can get one in mins.?? 10 out 10”
“After many different visits over the last few years, the service is always friendly and top notch. They treat you much better than other places, and definitely give a hometown feeling. Great place.”
“I have not had a good experience with this credit union at all, had countless problems, had to get in contact with one of the Vice Presidents at one point to resolve an issue. The only redeeming experience I’ve had has been with the staff, Lisa was unbelievably kind, understanding and efficient. The customer service is great if you call.”
“Fast, friendly and professional. I would recommend this bank to everyone.
LaTonya Tukes was fantastic. She we so helpful, explained my problems extremely clearly. She was very friendly. If mote places had people like her, it would eliminate being frustrated with any bank issue. Thank you LaTonya!”
“Tanya at LMCU - White Lake branch, was so wonderful and pleasant when I went in.
Helped me with my banking needs, and was so personable and friendly. Tanya also sent me an unexpected little note afterwards, I’ve never had that happen before from a bank ?….
Loved that ❣️”
“The staff are kind, and my transactions run smoothly. It's just odd how cash is counted back to you. Bills are going every which way. Some are face up, and some are face down. Some are turned this way. Some are turned that way (upside down). Albeit unusual, it's all correct which is most important.”
“Community Financial employees are always friendly, and helpful! Just had another fantastic service experience with Rique. She was extremely helpful and kind!!! Thank you!”
“Our loan rep was really responsive and professional. We were boat shopping and when we found one, the loan was executed within days. They also check in often and gave us real time updates as we navigated the process. We have held several loans from CFCU over years and have always been satisfied.”
“Kelsey was so incredibly helpful with everything I needed to get accomplished, plus (respectfully) offering to help with services I didn't even know I needed. Truly she went above and beyond for me, suggesting a credit card with a great APR and increasing the percentage rate on my savings account. Fantastic!”
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“DFCU is the best credit union around - they always answer my calls, make sure I am always satisfied and getting a payback check at the end of the year is just the best!”