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February 2024 by Edward M.
EXCELLENT, Brock Cox assistant manager, great communication, great service, excellent price. Got me in straight away, pothole repair.Thank You Brock, excellent service .
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January 2024 by Ruben Crespo
This store is the best DT around! We've been coming here for almost 10 years. Always top notch customer service and true professionals!
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January 2024 by Don Klacking
Had a screw in the tire of our yukon after 5:00. We called the store at 5:30 and they told us they would look at it that night if we got in before 6:00. We arrived at 5:45 and were checked in. The store was very busy but they assured us it would be looked at that night. We got a text at 8:00 that the tire was patched and the car was ready to go. Great service for something the store doesn’t charge for.
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January 2024 by Ken Grisa
Thank you Discount Tire!! I had the morning from Hell trying to get tires put on my car. I had a appointment at another tire place and they made me leave and come back twice before deciding they couldn't do my tires. I went to another place and they didn't offer financing. I was starting to stress out because it was going to start snowing in 2 hours and my tires were sadly very bald. I walked into Discount Tire hoping they could at least order me some tires. Nick right away got me set up. Helped me figure out what kind of tires I needed and even taught me some things about my car and tires. I was in and out in a hour and a half. The energy in the building was great! You could tell the mechanics were having fun. I didn't get the guy who cashed me outs name but he was great too! Very happy and will come back!
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January 2024 by Fran Yee
My tire pressure was low one morning so I stopped by Discount Tire. I was pleasantly surprised that they had an employee waiting to check/fill air for people (unlike BT). I was anticipating a long line since it was the first major cold snap we had, but I was good to go in minutes!
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January 2024 by David Tallman
I showed up with a badly leaking tire at 4:30 on a week day. I hoped Discount Tire could help me out before they closed. They had me on my way in twenty minutes with a new tire. These guys really make it happen. They go out of their way to help out customers. Anything to do with tires, I go to Discount.
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January 2024 by Steve Barrell
Have always brought my car here as well as my son's. Love the service.
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December 2023 by Jerrold Soward
This morning, I had to get my tires refilled. Discount Tire was able to get it done in a mere few minutes. AND the service there was free. It's also important to note they provide diagnostics on said tires. I would highly recommend this place if you're looking to have service done to your tires in a hurry. 5 stars out of 5.
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November 2023 by Helen Moran
Bought a battery from Discount Tire in 2018 and my car starts up just fine everyday. They were also very courteous and knowledgeable. I highly recommend this place if you need a new battery ?
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November 2023 by Danielle Hawkins
I came in to get new tires. The guy who helped me was friendly, polite, and very professional. I was able to get a nice deal on my tires, plus coverage in case they get damaged, they're patched for free! I got my new tires the same day, and I only had to wait a few hours. Highly recommend!
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November 2023 by Jennifer P
I shopped for my tires online and made an appointment on a day that worked for me. 4 brand new, all season tires and a set of windshield wiper blades done in 30 mins, and ready for winter. Let me tell you, they were busy, but all of their staff was incredibly professional and polite to their customers, and they worked fast to get their customers out and on the road again. When he gave me my keys I said, "I'm so glad my tire contract is with you", and I mean it.
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November 2023 by Matt Mcinnis
To start I had an odd request with just getting one tire at first and coming back for the other 3(I got a flat when at work)They took care of me all the way around and helped me find literally the best deal possible on tires.I believe I talked to 80% of staff on 10/19/23 and every single person had a great attitude and was trying to be helpful in any way possible.11/10 if I had the money to give them all extra bonus I would have
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November 2023 by Carlene Hines
Received outstanding customer service from Justin! He carefully explained each brand of tire and what it offered. I felt like I really mattered. Very professional and friendly.
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November 2023 by S S.
Visited Thursday Oct 12 2023 9AM Discount Tire has always been a professional and positive experience for me at every location. My experience at this particular location on Haggerty Rd in Commerce Twp/West Bloomfield is exceptional. As I am entering through the door, an associate also walking in welcomes me and acknowledges that someone will be with me in a moment. Having many years of customer service experience myself, I know acknowledgement and communication is the best way to keep loyal clients. Within a minute a second gentleman walks into the front area and energetically greets me as well. This was Justin R. His positive friendly attitude is a perfect way to start anyone's day. He actually seems to enjoy his work. His professionalism, communication, politeness and accommodating positive manner can land him a job anywhere...so take care of him. Within 30 minutes of arriving for a tire rotation, Tyler smiles, thanks me, hands me my keys and tells me to drive safely. I noticed as I was waiting for my Honda Civic, the whole team there impressively works quickly, efficiently and knows the meaning of teamwork. The management has perfected how to keep the staff positive and trained admirably. I will look forward to making every appointment there. Also I will highly recommend this Discount Tire location to everyone. Sheri
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October 2023 by S Huie
Visited Thursday Oct 12 2023 9AMDiscount Tire has always been a professional and positive experience for me at every location. My experience at this particular location on Haggerty Rd in Commerce Twp/West Bloomfield is exceptional.As I am entering through the door, an associate also walking in welcomes me and acknowledges that someone will be with me in a moment.Having many years of customer service experience myself, I know acknowledgement and communication is the best way to keep loyal clients.Within a minute a second gentleman walks into the front area and energetically greets me as well.This was Justin R. His positive friendly attitude is a perfect way to start anyone's day. He actually seems to enjoy his work. His professionalism, communication, politeness and accommodating positive manner can land him a job anywhere...so take care of him. Within 30 minutes of arriving for a tire rotation, Tyler smiles, thanks me, hands me my keys and tells me to drive safely.I noticed as I was waiting for my Honda Civic, the whole team there impressively works quickly, efficiently and knows the meaning of teamwork. The management has perfected how to keep the staff positive and trained admirably. I will look forward to making every appointment there.Also I will highly recommend this Discount Tire location to everyone.Sheri
