-
January 2024 by Doug K.
I had a problem with my air suspension on my Ram 1500, he unfortunately was not able to repair it, but made suggestions on how to take care of the problem. I will definitely use him again and highly recommend their company due to his fair and honest business practices.
-
December 2023 by Robert Voorhees
I had the most amazing experience with Paul's Automotive today.Based on input from a very reliable source, I brought my car in for a complete brake job. However, Paul advised me that I still had a good 20,000 to 30,000 left on my brakes. How many repair shops would respond like that? I suspect most would say "if the man wants a brake job, I'll give him a brake job." Paul is the epitome of honesty and integrity in automotive repair!
-
November 2023 by Jenny F.
Huge shout out to Paul's Automotive, I've taken several cars here over the years and have always been given great service/repairs at a fair price! I recently hit a deer and he took a look and advised me to tow it to a body shop asap. I was unaware the deer had done that much damage and probably would have continued driving it not knowing I was leaking coolant which would have turned out badly on my end. Thanks to Paul taking a look (didn't charge anything) I will be doing as he suggested. Thank you Paul and your associate as well!!
-
September 2023 by Kim C.
I have to give a shout out to the team at Paul's. We have lived in Commerce Township for 19 years and Paul's has serviced multiple vehicles of ours over the years. Each time they have worked on one of our vehicles they have diagnosed the issue correctly and professionally repaired the issue in a timely manner at a reasonable price to the market. I highly recommend Paul's if you live in the area.
-
August 2023 by Edward Hipwell
Terrific service and work is always done right and in a timely manner. I recommend highly. Several of my friends and neighbors agree.
-
August 2023 by Leo Gruzas
Just returned to Paul's Automotive for multiple new issues with our vehicle. Paul provided a timely and fair estimate. I provided the authorization to go ahead with repairs. I was grateful to receive a call that the vehicle was completed early and that the final bill came in under the estimated price, even after he had found a 3rd item wrong with the vehicle. Paul also noted that our vehicle needed a battery and suggested I get one very soon. Paul could have tried to sell me a battery, but he knew instead that I had some mechanical abilities and advised I could save some money if I replaced it myself - appreciate the honesty. It has been over 2 weeks since our last visit and all repairs continue to be perfect. This was our 3rd or 4th visit to Paul this year and every time we are more than pleased with the service received. Highly recommend!
-
August 2023 by Eric Baum
Car runs great. Paul is very thorough going over things. I have a classic car, and I was very pleased with the work performed. A very good place to take your Mustang.
-
August 2023 by Brienne Metcalf
Great service! Will definitely go back for any repairs in the future!
-
July 2023 by Logan Galloway
I’ve been going to Paul for over 14 years now. He runs an honest shop that has good prices for parts and labor. I have recommended his shop to several family members and friends who are tired of getting very expensive repair bills by the dealership but still demand a high quality of work and customer service. Paul’s shop fits that bill. Whenever I have followed up with the people I sent to Paul, they have all stated his shop exceeded their expectations. Is he the cheapest shop in town? No, but you won’t be able to find better workmanship, friendly service and skilled diagnostics for your dollar in Oakland County.Services: Steering & suspension repair
-
July 2023 by James Sedlmeyer
Honest and awesome service. Paul is the only person I trust with my car.Service: General repairs & maintenance
-
June 2023 by Ryan Barnhart
Indeed a special place. Have been taking my 79 vette to Paul and most recently for a new suspension. Done in 2 days and when I got the car back he had also bled the brakes, adjusted the idle along with others. The car just feels and drives like someone who loves cars really took time to make everything right. Defiantly going back.Services: Steering & suspension repair
-
April 2023 by Brother Love
Pauls? I'll put it this way, they know what they're doing. You probably don't. Before you nuts things up so bad, even Paul himself would have difficulty fixing, drop off the buggy at Paul's. They'll take care of it, as if was a Cadillac. You'll be glad ya did, betcha.
-
February 2023 by Lina Li
DON'T RECOMMEND THIS SHOP TO ANYONE. WE NEED HONEST MECHANIC.I just had a really bad experience in Paul's Automotive. My Ford Focus has not been used for about two years. The front brakes become very soft. My wife and I went to Paul's Automotive for brakes and engine oil change about 10:30am on June 28th,2022. Paul said he had too many appointments but I can leave the car in his shop and he would look into it and let us know. About 4:00pm same day, my wife received a phone call from Paul's Automotive. she was told the brake rotor, brake pad and caliper of front brake system need to be replaced, the quotation is $1100. My wife said we would go to Paul's Automotive the next day and they do not need to do anything for the car.This morning (June.29 2022) we arrived at Paul's Automotive at around 9:30, The reception lady told us the oil change was completed LAST NIGHT. we asked him what time the mechanic changed the oil. she said the mechanic changed the engine oil was at the time She was talking on the phone with my wife. She CHANGED HER WORD SO QUICKLY. we asked her what type of engine oil was used for my car. She said the regular engine oil. Then she charged me around $67+. Then we asked her for proof to see what kind of oil. SHE CALLED PAUL IN ANOTHER ROOM. WHEN SHE'S BACK, SHE CHANGED HER WORDS AGAIN "Paul said he added full synthetic oil but we charge you as regular oil ".My wife asked how many miles it can run and what brand it is. She said it can run 6000miles. But the label of oil change that PAUL stick to my windshield shows it's 3000 miles. so it can be inferred the engine oil used for my car is NOT FULL SYNTHETIC engine oil. finally we are wondering which sentence THIS LADY said is true. DID the mechanic really change engine oil last night ( the work hours of Paul's Automotive is 9:00am ~6:00) or DID HE just stick a label onto the windshield glass.We forgave the reception lady for what she said and what she did. I paid the bill of engine oil change about $68.I found it is really hard to find an honest and professional repair shop. I saw high evaluation for Paul's automotive. But my experience in Paul's Automotive is really unhappy. YOU can make money. but you can not make money by this way. DON'T RECOMMEND THIS SHOP TO ANYONE.Services: Brakes
-
July 2022 by LENA
DON'T RECOMMEND THIS SHOP TO ANYONE. WE NEED HONEST MECHANIC.I just had a really bad experience in Paul's Automotive. My Ford Focus has not been used for about two years. The front brakes become very soft. My wife and I went to Paul's Automotive for brakes and engine oil change about 10:30am on June 28th,2022. Paul said he had too many appointments but I can leave the car in his shop and he would look into it and let us know. About 4:00pm same day, my wife received a phone call from Paul's Automotive. she was told the brake rotor, brake pad and caliper of front brake system need to be replaced, the quotation is $1100. My wife said we would go to Paul's Automotive the next day and they do not need to do anything for the car.This morning (June.29 2022) we arrived at Paul's Automotive at around 9:30, The reception lady told us the oil change was completed LAST NIGHT. we asked him what time the mechanic changed the oil. she said the mechanic changed the engine oil was at the time She was talking on the phone with my wife. She CHANGED HER WORD SO QUICKLY. we asked her what type of engine oil was used for my car. She said the regular engine oil. Then she charged me around $67+. Then we asked her for proof to see what kind of oil. SHE CALLED PAUL IN ANOTHER ROOM. WHEN SHE'S BACK, SHE CHANGED HER WORDS AGAIN "Paul said he added full synthetic oil but we charge you as regular oil ".My wife asked how many miles it can run and what brand it is. She said it can run 6000miles. But the label of oil change that PAUL stick to my windshield shows it's 3000 miles. so it can be inferred the engine oil used for my car is NOT FULL SYNTHETIC engine oil. finally we are wondering which sentence THIS LADY said is true. DID the mechanic really change engine oil last night ( the work hours of Paul's Automotive is 9:00am ~6:00) or DID HE just stick a label onto the windshield glass.We forgave the reception lady for what she said and what she did. I paid the bill of engine oil change about $68.I found it is really hard to find an honest and professional repair shop. I saw high evaluation for Paul's automotive. But my experience in Paul's Automotive is really unhappy. YOU can make money. but you can not make money by this way. DON'T RECOMMEND THIS SHOP TO ANYONE.Services: Oil change
-
June 2022 by Rodney Krider
They broke a bolt in the caliper.left it broke. I'm a master mechanic I have all the pictures of the mess up. Michigan mechanics will get the reportService: Brakes
