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January 2025 by Michelle Glass
Absolutely horrible every time I go here the ATM never works
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December 2024 by BlackSunshine
Horrible spot for atm not going to curb my 34k truck will not be returning at all and I've been to this bank for 10+ years a
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March 2024 by Skeletor 13
I have nothing against this branch.
But pnc as a company is the most ignorant financial institution I've ever dealt with, ever. When they came in as my best rate for an auto loan, i straight up almost told the guy "I'll pay twice at much to not deal with such a terrible company". Unfortunately i didn't!
There is nobody that works for this company that knows what's going on. Just setting up an auto-pay on my loan has been over a year back and forth. Next time I will 100% say upfront, i will not do business with that garbage company, please have anyone else write my loan.
I'll go visit a loan shark, risk getting my legs broken, before dealing with these morons ever again. Hell I'll just walk to work rather than buy a car. Company's a joke!
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March 2024 by L K
Worst branch service ever! Idiots!
Young guy eyeballing there!!
????
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March 2024 by Mike Rihl
Two of the Commerce Twp PNC bankers that I worked with stated that a PNC auto loan rate discount would be applied if I opened checking account with them and auto pay was set up. After opening the account and setting up auto pay, they went back on their word and wouldn’t honor the rate discount.
Autopay set up took several weeks with the banker. They always had to ask their technical team and follow up the next day.
I don’t recommend banking here and I wouldn’t trust the word of the bankers here.
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February 2024 by Matt G
I have nothing against this branch.
But pnc as a company is the most ignorant financial institution I've ever dealt with, ever. When they came in as my best rate for an auto loan, i straight up almost told the guy "I'll pay twice at much to not deal with such a terrible company". Unfortunately i didn't!
There is nobody that works for this company that knows what's going on. Just setting up an auto-pay on my loan has been over a year back and forth. Next time I will 100% say upfront, i will not do business with that garbage company, please have anyone else write my loan.
I'll go visit a loan shark, risk getting my legs broken, before dealing with these morons ever again. Hell I'll just walk to work rather than buy a car. Company's a joke!
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December 2023 by Jeffery Wise
Friendly staff
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September 2023 by Hilaria McAllister
Professional & friendly
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July 2023 by Melanie Tipa
No drive up ATM.
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May 2023 by Vince R
Done business banking here for 7 years, deposited probably 1 million dollars, and my relationship with you hasn’t been long enough for a tiny line of credit? Would never bank here again even if I had no other options.
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March 2023 by ddsdss
I had a wonderful banking experience today at PNC Bank Commerce, on Union Lake Road, with a teller whose name might be Nadia. She was very professional, efficient, helpful and friendly! (Her colorful glasses and scarf matched her cheerful personality and I hope I got her name right! Thanks again! :) You were really great and I appreciate your kind assistance!
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February 2023 by Justin Hamilton
Service was very prompt.
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November 2022 by Lia Iaconis
Just had the worst banking experience here with their manager, Heather. She wouldn’t let me access my account because she was saying the signatures didn’t match? Wouldn’t take another form of identification from me even though I offered. Couldn’t answer security questions, nothing. I’ve never had a banking or identification issue ever before. They wouldn’t work with me and told me to take it back to my “home bank” even though I drove out 30 minutes to this particular branch because it was close to my work. Wasn’t able to access my account in the end. Waiting to hear back from corporate. I will be taking my banking elsewhere.
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June 2022 by Jessica Davis
Great customer service. Friendly and quick. They took the extra step to make sure my account information was up to date and secure (I've been to plenty of PNCs that never asked or concerned themselves with it), and they helped me with my main concern during my visit. Thanks again!
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August 2021 by nancy santoro
Quick, efficient service from a helpful, friendly staff.
